Manager Human Resources

Victoria Baker

***** ******** **** ************, ** 48051 586-***-****

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Executive Summary

Performance driven professional with 25 years of combined experience in Human Resources,

Benefits and Payroll. A creative thinker, problem solver and decision maker who effectively

balances the needs of employees with the mission of the organization. Strong communication,

interpersonal relations, mentoring, negotiation and organizational skills.

Areas of Expertise

Staff Recruiting & Retention Employee Relations Dispute Resolution

HR Compliance Union Relations Orientation & Onboarding

Training & Development Organizational Skills Payroll Functions

Performance Management Compensation HR Department Setup

Benefits Administration HR Policies & Procedures Team Building

Employment Law ISO 9001 Workers Compensation

Experience

Ray Laethem Motor Village Detroit, MI

Human Resource/Office Manager 02/2013 to Present

Manage office staff of 13 employees, schedule work hours, determine salaries, revise procedures and

achieve significant improvements in their productivity.

Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees and

administering disciplinary procedures.

Design and produce company’s first employee handbook.

Analyze and modify compensation and benefits policies to establish competitive programs and ensured

compliance with legal requirements.

Advise managers on organizational policy matters such as equal employment opportunity, sexual

harassment, FMLA, COBRA and recommend necessary changes.

Administer all employee benefits and health care reform compliance.

Perform daily accounting, journal entries, monthly reports, banking, schedules and process monthly bonuses.

Develop action plans and solutions to existing HR issues.

Talmer Bank and Trust Troy, MI

Payroll Manager 10/2012 to 02/2013

Managed and supervised activities of payroll staff.

Ensured payroll was processed in an accurate, compliant and timely manner.

Managed payroll to meet operational requirements.

Maintained compliance with statutory reporting and filing requirements.

Prepared relevant weekly, monthly, quarterly and year-end reports .

Telecom Technicians, Inc. Sterling Heights, MI

HR/Payroll/EEO Director 07/2008 to 10/2012

Human resource manager over 3 states with 6 regional locations.

Performed weekly/bi-weekly/monthly payroll for union and non-union employees for multiple state locations,

managing over 12 unions and processing payroll for 250 employees.

Managed and processed multiple state unemployment taxes and claims.

Completed reports and paid all local, state, federal taxes.

Prepared monthly/quarterly payroll reports for multiple state and city locations.

Managed 401(k) reports.

Managed and administered section 125 cafeteria plan.

Administered garnishments, support payments, levies and bankruptcies.

Managed payroll functions that include account reconciliations, audit preparation and report generation.

Performed EEO/Veteran's and Affirmative Action government reporting.

Directed employee relations, policy development, training, recruitment and compensation administration.

Complied with EEO/OSHA/COBRA/FMLA/ADA/FLSA.

Conducted new hire screening that included background investigations and drug screening.

Performed new hire orientation and exit interviews.

Maintained complete personnel files.

Managed staff training program to ensure workforce skills aligned to corporate goals.

Responsible for directing, planning and administration of the day-to-day operations of group benefits

programs (health, dental, vision, short term disability, worker's compensation and life insurance).

Trained in ISO 9001 Quality Management Practices.

Developed action plans and solutions to existing HR issues.

Stu Evans Lincoln Mercury, Inc. Clinton Township, MI

Human Resource Manager 05/2007 to 01/2008

Meade Group, Inc. Utica, MI

Payroll/Benefits/Accounting 12/1999 to 05/2007

Heidebreicht Chevrolet, Inc. Washington, MI

Assistant Office Manager 1993 to 1996

Education

Associate Degree: General Business, 2004

Macomb Community College - Clinton Township, MI

BA: Human Resources, Current

Rochester College - Rochester, MI

Community

Vice President of the Applegrove Condominium Board of Directors

Girl Scouts of America

Girl Scout Leader 2005-2007

Affiliations

Member of American Management Association (AMA)

Member of Society for Human Resource Management (SHRM)

References

Available upon request

Contact this candidate