Quality Control Insurance

Susan P. Bushelon

** ***** ****** ***** . **********, NY 10962 . 914-***-****

Financial Services Professional with strong working knowledge of banking,

mortgage and loan procedures and laws. Ability to lead, motivate and

foster teamwork. A Proactive thinker with strong work ethic and a

verifiable reputation for professionalism and reliability. Skills include:

Staff Development, Training & Supervision ( Loan Closing Procedures (

Product Support

Productivity Improvement ( Technical Support ( Time Management (

Administrative Functions

Quality Control ( Legal Compliance ( Project Coordination ( Lotus 123 (

WordPerfect 5.1 and 6.1

Chums ( Mellon Cash Delivery System ( FHLMC Midanet System ( Wasatch Money

Page System

Calyx Point ( Filemaker ( DocMagic and Reverse Vision ( Microsoft Excel,

Word & Outlook

Experience

Nationwide Equities Corporation - Mahwah, NJ

2012-2013

FHA Reverse Mortgage Closer

. Coordinated closings and prepared closing instructions and documents

required and delivered to closing attorney/settlement agents in a

timely manner.

. Calculated mortgage broker compensation; gathered closing figures;

input closing information. Reviewed HUD-1 settlement statements prior

to closing.

. Communicated with brokers, attorneys and closing agents to ensure

timely closings and return of closed loan documents.

. Requested wires from warehouse bank for funding; reviewed closed loan

packages for completeness for sale in the secondary market; delivered

loans to investors

UnionFederal Mortgage Corporation - Nanuet, NY 2001-2010

Closing and Post Closing Manager

. Trained and supervised staff and allocated duties. Responsible for the

review of closing packages for compliance with state and federal

regulations prior to the sale of loans in the secondary market.

Experience includes government, conventional, subprime, second mortgages,

home equity, C&Es and coops. Ensured timely loan delivery to investor.

. Daily contact with warehouse bank and paying down loans on system. Paid

FHA MIP and processed insurance applications thru FHA Connection.

Involved with the set up of new investors.

. Coordinated closing process; prepared closing and funding documentation;

communicated with attorneys, title companies, borrowers and insurance

agents to resolve issues and work to facilitate smooth loan closings.

. Reviewed HUD-1 statements, insurance and associated collateral documents.

. Maintained knowledge of new RESPA requirements.

Anvil Mortgage - Orangeburg, NY 2000-2001

FHA Closing Coordinator

. Scheduled closings and prepared closing documents. Daily contact with

attorneys and title companies. Responsible for the shipping of FHA HUD

case binders to insure government mortgage insurance.

National Standard Mortgage Corp. - Tarrytown, NY 1995-1999

Closing Coordinator

. Scheduled closings with attorneys and borrowers. Ensured loans closed

within lock expiration. Experience with government (FHA/VA,203K),

conventional, sub prime, home equity, second mortgages, C&Es, table

funded and broker loans.

. Facilitated closings for other states. Performed title reviews.

Pre and Post Closing

. Prepared all closing instructions and documents; calculated closing

costs; maintained contact with attorneys, borrowers and title companies.

. Shipped Fannie Mae loans via cash delivery system. Managed two warehouse

lines totaling $12 million. Performed quality control of files to ensure

timely delivery to investors. Coordinated the setup of new investors.

Norwest Mortgage, Inc. - Pearl River, NY 1993-1994

Closing Coordinator

. Sole person in charge of closings. Scheduled closings with attorneys and

clients ensuring that loans closed before expiration of lock-in rates.

Prepared documents for closings. Determined tax escrows.

. Prepared conventional, government (FHA/VA) and C&Es. Input loan

information to generate mortgage documents. Calculated closing costs,

wired money into legal accounts for closings. Performed courtesy closings

for other states.

The Savings Bank of Rockland County - Spring Valley, NY 1991-1993

Loan Servicing Specialist

. Ensured that loan documentation was complete, complied with internal

procedures, and conformed to FHLMC, FNMA, and investor guidelines.

Quality control review for sale of loans to the secondary market. Updated

Treasury Bill Index rates. Prepared Loan Satisfactions and Payoffs.

Mortgage Verifications.

. Responded to customer inquiries regarding loan status and regulations.

Performed escrow analysis; paid taxes on all mortgage loans. Ensured that

homeowners, auto, and commercial insurance on customer accounts were

current, Student loan quarterly billing.

Education

Rockland Community College - Suffern, NY, 1991

A.A. Business- GPA: 3.67

American Institute of Banking - Haverstraw, NY, 1993

Accounting/Banking Courses

Honors/Awards

. Phi Sigma Omicron Honorary

. Citipride Award for Exemplary Performance

. UFMC Top Producer Award for Closer of the Year

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