Customer Service Medical
Resume:
BRITTANY DUZAN
• *** Swamp Guinea Road, Colbert, Ga 30628
• C: 706-***-****
• *************@*****.***
Professional Summary
Professionally trained with experience ensuring high standards of culturally competent care for wide
variety of patients with diverse needs.
Skills
Phlebotomy knowledge OSHA Certified
• •
HIPPA compliance Medical Terminology knowledge
• •
CLIA & OSHA compliance Office Support (phones, faxing, filing etc.)
• •
Certified Advanced Cardiac Life Support Superior Verbal and written communication
• •
(ACLS) skills
• Emergency procedures understanding • Patient-Focused Care
• Experienced in Injections • Skilled in Dermal Punctures
• Patient/family focused • Experienced in Venipuncture/blooddraws
Work History
Photographer, 07/2010 to Current
Self- Employed – Colbert, GA
Facilitated weekly studio appointments.
•
Edited, toned, captioned and uploaded photographs
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Maintained productive professional relationships
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Defined and recommended detailed solutions to capture images.
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Shot photographs in controlled lab, field and remote environments.
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Planned and prepared for all on-location and studio shoots.
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Answered a high volume of phone calls and email inquiries.
•
Cashier / Head Cashier, 10/2008 to 11/2010
Lowes Home Improvement – Athens, GA
• Completed safety training and certifications.
• Resolved guest complaints in a timely, efficient manner.
• Educated customers on product uses and benefits.
• Recommended alternative items if product was out of stock.
• Organized store merchandise racks by size, style and color to promote visually appealing
environment.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Answered and managed incoming and outgoing calls while recording accurate messages.
Secretary/ Dispatcher, 07/2007 to 09/2008
Ken Kab – Athens, GA
Directed guests and routed deliveries and courier services.
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Answered and managed incoming and outgoing calls while recording accurate messages.
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Maintained a clean reception area, including lounge and associated areas.
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Answered a high volume of phone calls and email inquiries.
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Filed paperwork and organized computer-based information.
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Sourced and ordered office equipment and supplies.
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Ordered the Pick up and drop of Clients
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Education
Phlebotomy Technician, 2014
New Horizons Medical Institute - Winder, GA
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