Manager Human Resources

JAVIER VALDEZ

*** ******* **, ******** *******, CO 80905

Phone: 719-***-****; email: *********@***.***

PROFESSIONAL SUMMARY

Human Resources experience in world class manufacturing, engineering services, national sales,

contact center, and labor relations in Fortune 50 and Global Fortune 500 organiztions.

Nationally certified by the HRCI as a Senior Professional in Human Resources 2004 (SPHR).

Expert proficiency in HRIS systems: PeopleSoft, ADP Personnel Plus, HR Profile, HR

Smartstream, JD Edwards, Kronos Time Keeper, E-Time, and KABA Autotime. Expert

knowledge and experience of Title VII, ADA, ADEA, COBRA, FLSA, HIPAA, Worker's

Compensation, and Unemployment claims. Bilingual: English/Spanish

RELEVANT WORK HISTORY

Sr. Human Resources Manager

Express Scripts Pueblo, CO Feb 2011 to present

Senior HR Manager at the Nevada and Colorado Patient Contact Centers consisting of over

1,000 employees. This role provides guidance and support to 2 Operations Directors, 4

Operations Managers, and 35 Supervisors to ensure the effective management of employee

relations, benefits, staffing/recruitment, policy interpretation and compensation. The senior

manager acts as a strategic partner with management in determining HR human capital strategies

and performance metrics. Develops, recommends, and oversees the implementation of various

HR policies and also provides guidance, direction, coaching and counseling to 3 HR team

members.

- Labor Relations: Sr. HR Manager for the Las Vegas, NV contact center with over 500

employees. Established positive labor relations, zero grievances, negotiated new Collective

Bargaining Agreement

- Organizational Development: Developed an alternative staffing solution to reduce the

impact of FMLA outrate without adding headcount

- Employee Relations: Reduced attrition by 5% year over year through implementation of the

Positive Employee Relation Team

- Training/Development: Keynote speaker during leadership forum, presented Change

Management to attendees. Developed site supervisors and managers through periodic

training on technical systems, performance management, and values based decision making

Human Resources Manager

El Paso County Texas – Juvenile Justice Center Oct 2009 to Feb 2011

Director of Employment Services for the El Paso County Juvenile Justice Center consisting of

approximately 300 probation officers, corrections officers and support staff . Provide direct

consultation to the Department Chief and the Executive staff in the areas of employment law,

performance management, recruitment, selection, and training/development.

- Staffing: Developed and implemented a selection process for internal and external

candidates

- Training/Development: Led professional development training for Executive staff

- Organizational Development: Updated 35 job descriptions to align with department

requirement

Square D Company Aug 2005 to Oct 2009

Human Resource Manager (Business Unit), Nashville, TN

Human Resource Manager (Plant) Lincoln, NE

Sr. HR Representative (Plant) El Paso, TX

Human Resource Manager for a national HR team supporting over 600 exempt and non-exempt

employees across 23 states reporting to the VP of HR. The business units include manufacturing,

engineering services, national sales, software development, and technical call center. Provided

strategic and tactical counsel to the business unit VP and Directors in the areas of employee

relations, performance management, succession planning, compensation, training, and

community relations. Chief contract negotiator and collective bargaining agreement expert.

- Worker’s Comp: Reduced total incurred work comp expenses by $165,000 year over year

resulting in a $253,000 savings in premium allocations; attained a nearly 50% reduction in the

Plant's OSHA medical incident rate, year over year.

- Employee Relations: Earned the 2008 Governor’s Excellence Award in Workplace Wellness

- Training/Development: Implemented manager training on policies, procedures, and

performance management systems that resulted in 100% correct initiation of manager self serve

events

- EEO: Developed and administered the organization’s Affirmative Action Plan

Human Resources Manager

Adam Aircraft Industries July 04 to Aug 05

Englewood, CO

Human Resources Manager for an aircraft manufacturer with an HR staff consisting of 4 exempt

and non-exempt specialists and over 450 people across 2 sites in Colorado. Responsible for Title

VII compliance, recruitment, federal and state law compliance. Managed training and

development initiatives, benefits administration, compensation, employee relations, performance

management, and the safety program.

- Organizational Development: Developed and implemented an OSHA compliant safety

program; created job descriptions for positions ranging from engineers to manufacturing

operators; Brought site into compliance with federal and state laws

- Staffing: Worked jointly with the company psychologist to develop a new behavioral

interviewing process; grew company headcount by 100%

HR Employee Relations Supervisor

ATMEL Corporation Jan 01 to July 04

Colorado Springs, CO

Managed a 5-member HR team supporting over 2,000 on-site and 200 off-site employees.

Provided both executive and supervisory level counseling on performance management,

corrective action and internal communication. Managed all HRIS functions. Conducted in-house

management training including new hire orientation. Participated in company legal and

employment law matters regarding the Civil Rights Division, Equal Employment Opportunity

Commission, and other state or federal agencies. Conducted unemployment insurance appeals

claims. Member of company Worker's Compensation Committee.

- Organizational Development: Designed, developed and implemented a selection matrix for

promotions; Designed, implemented, and presented management employment law training

- Org Development-Performance Management: Designed and implemented a performance

management appraisal for production employees and participated in developing employee

incentive programs

- Employee Relations: Resolved an average of 150 ER issues per quarter using positive measures

Operations Leader

(Armor Officer, Captain)

US Army May 96 to May 00

FORMAL EDUCATION

Master of Science, Management, TROY STATE UNIVERSITY, Troy, AL, December 1999

Bachelor of Science, Applied Science, UNIVERSITY of TEXAS at El Paso, May 1996

TECHNICAL EDUCATION

- Professional Management Development Program, 2009

• University of Pennsylvania: Systems Thinking, Decision Making

• Georgetown University: Influence and Action

• Northeastern University: Culture’s Impact on Business

- Collective Bargaining, Univ. of Wisconsin - Milwaukee, 2008

- Flawless Consulting, Schneider Electric University, Chicago 2007

- 360 Feedback Certified, Personnel Decisions International Chicago 2006

- SPHR Certified, June 2004; SPHR Course, 30 CEU hours, MSEC – Colorado Springs, 2004

AFFILIATION/VOLUNTEER

United Way – Volunteer, 2005 to present

Habitat for Humanity – Volunteer, 2006 to present

Society of Human Resources Management, Member

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