Customer Service Manager
Resume:
Tracey Monaghan
Camborne
TR14 8RY
Telephone: 012**-******
Email: ***********@*******.***
Personal Profile
I am a keen, responsible and reliable person and can adapt to any environment. I am happy to work as part of a team
or alone, using my own initiative. I have a friendly manner with a good sense of humour and I am a confident
communicator with the ability to converse well with the public. I appreciate the importance of good customer service
skills, and I have been in positions of trust such as handling cash on behalf of others.
I am currently looking to return to employment and would like to use my skills to contribute positively to any work
situation.
Key Skills
• Excellent customer service skills
• Excellent time management skills
• Caring, patient and compassionate with good listening skills
• Flexible and organised
• Competent in cash handling
Kenwyn Care Home August 2007 Day Care Assistant
–
New Mills Lane Helping residents with personal care needs, Bed changing, Moving
August 2009 and Handling via aids (hoists etc). Talking and listening to
Truro residents. Playing bingo and other social activities.
New Inn Pub, October Bar Person
2005 –
Park Bottom, Redruth Serving food and drink, Handling Money, Stock Replenishment
July 2007
Glass Collecting, Temporary Manager when owner away
Mammas Too Pizza Restaurant 2003 – 2005 Bar Person
St Annes, Lancashire Serving drinks, Handling money, Maintaining bar area, Stock
replenishment, Glass collecting
Education and Training
High Stores Comprehensive School Left in Received a good standard of general education
March 1980
Sheffield
Moving and Handling Course 2008 On the job training
Hobbies and Interests
In my spare time I enjoy walking my dogs around the scenic areas of West Cornwall. I also enjoy watching television
documentaries. I enjoy playing scrabble, darts and dominoes.
I am a mother of 4 grown up children, and have 3 grandchildren who I love spending time with.
References
Available on request
Contact this candidate