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Engineer Customer Service

Location:
San Diego, CA
Posted:
March 31, 2014

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Resume:

Robert Ganey

**** ***** ***** *** 619-***-****

Lemon Grove, CA 91945 ************@*****.***

www.linkedin.com/in/robertganeyateam

Highlights of Qualifications: Navy veteran with a Top Secret Clearance

Vast electronics background on a variety of electrical/mechanical equip

Uses common sense with hands-on intuitive approach to troubleshooting

Strong analytical & problem solving mind-set

Works well independently or with a diverse multicultural team

Goal oriented and able to manage time & resources to maximize profits

Safety is paramount in all facets of life, whether at work or home

A true "Road Warrior" available 24/7, anywhere, anytime

Technical Skills

Troubleshooting, Repair

Testing, Commissioning

Modifications, Training

MS Office Suite, Customer Service

Schematics, Blueprints

Electronics Technology, Engineering Technology

Analog/Digital Signals, Test/Diagnostics Equip

Electrical Systems, Mechanical Systems

Software programming, A+/Network+

PLC's, SCADA

Preventive Maintenance, Calibration

Inspections, Alignments

High Voltage, Safety

VFD's, PanelView/HMI's

Objective: Field Engineer or similar Electronic position

Nov 2009 - Feb 2014 RJ Corman Railpower

Field Engineer Consultant

. 100% travel to customer locations through-out California and other

states when needed, usually worked a 21/7 day schedule.

. Testing/Commissioning of new 2 million dollar Locomotives from initial

cold checks to acceptance of equipment by the customer.

. Working independently as a Consulting Engineer responsible for

approximately 20 Genset locomotives involving all repair/modifications

of warranty/non-warranty work.

. Proactive in assigned work areas and effectively communicates the

relevant information in concise updates or reports.

Apr 2007 - Apr 2009 Railpower Hybrid Technologies

Field Service Representative

. 100% travel, worked 3 weeks on and 1 week off schedule

. Extensive knowledge of all four axle and six axle genset switching

locomotives electrical and mechanical systems.

. Consulted and advised fellow field service/engineering on a

daily/weekly basis for all ongoing projects and issues.

. Commended for daily updates, detailed reports, and supply paperwork.

. Efficiently coordinates and works diligently with customers, upper

management, and contractors to resolve issues, make repairs, and

perform installs/modifications.

Jan 1987 - Jan 2007 Unites States Navy

Electronics Technician and Supervisor

. 11 years sea time on various USS & USNS ships

. Performed preventative maintenance, inspected, tested, aligned,

calibrated, troubleshot and repaired various electronic

systems(electrical/mechanical), such as radar, communications,

navigation, interior communications including SCADA and PLC.

. Easily interprets technical manuals, blueprints and schematics to

install or troubleshoot power, video, analog or digital signals.

. Used an assortment of test & diagnostics equipment including; multi-

meters, oscilloscopes, signal generators, power meters, etc...

. Attained additional knowledge of various alarms, announcing/phone

systems, flight deck lights and monitoring equipment on naval ships.

. Completed approximated 15 electronic schools thru-out naval career.

. Directed daily operations for electronics department of 35 personnel.

. Ensured thorough and timely completion of military & civilian training

for an organization of 400+ personnel.

Specialized Related Training:

CPR/standard first aid Navy Instructor

NAVOSH Safety Manager HAZMAT Coordinator

Education:

- Attending Penn Foster University - Engineering Technology online

- BSBM with Honors, Western Governor's University, 2010

- A+/Network+ certified, Vincennes University, 2006

- AA Electronics Technology, Coastline Community College, 2004



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