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Customer Service Manager

Location:
United States
Posted:
March 31, 2014

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Resume:

Paulette Diggs

**** ******* *** ****

Humble, TX 77338 acdfao@r.postjobfree.com

281-***-****

OBJECTIVE

My objective is to continue to aim to challenge myself in a faster paced environment with room

for growth. I strive to utilize my skills in Document Specialist Customer Service, Accounting and

Management positions. I have acquired in my previous ventures to contribute to my future

employment.

RELATED EXPERIENCES

• Scanning

• Document Specialist

• Staff Supervision

• Highly motivated, assertive and goal-oriented.

• Proficient in Microsoft Word, Excel, Email, and 10-key

• Excellent in oral and written communication skills with effective organizational and

interpersonal abilities.

• Ability to do multiple tasks and work tremendously with others.

EDUCATION

Ultimate Medical Academy

April 2013 - Present

Elaine P Nunez Community College

Aug 1997 – May 1998

Joseph S Clark Sr High School

Graduate of 1997

Diploma

PROFESSIONAL EXPERIENCE

4/2003 – Present Ricoh Management Services – Senior Onsite Document Specialist/ Field

Service Specialist.

• Handled data entry, scanning, copying, duplicating CDs and DVDs, Data transfers, book

keeping and clerical jobs. Review, coding and entering in necessary invoices.

• Produce a variety of financial reports and legal documents on a daily basis. And conduct

Purchase orders from different vendors. I was accurate and timely with entering of

invoices, scanning, and maintaining the term of the assignment.

• Assisted Manager on completion and maintenance assignments. Responsible for

negotiating assignments with vendors and clients. Reconciled legal documents scan daily

into main database.

• Effectively handled customer issues, performed office tasks and filing.

12/2001 - 4/2003 Popeye’s AFC & Franchise - Shift Manager

Cleaned and prepared food for customers

Performed routine register maintenance and related duties as assigned by manager

Set-up, prepare food and clean-up

Oversee of employees performing their job to the best of their knowledge.

Balanced cash drawers and cash pulls on a daily basis

REFERENCE AVAILABLE UPON REQUEST



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