Customer Service Manager
Resume:
Andrew D. Tester
**** **** ****** *.*. Roanoke, VA 24018
540-***-**** (cell)
540-***-**** (home)
***********@*****.***
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Personal Skills
. Account management, business team building, and Microsoft Office
proficient.
Education
Radford University, Radford, VA December 2008
o Bachelor of Science: History, Minor in Political Science
Work Experience
National College, Roanoke, VA 2013-2013, Centralized Planner
o Work daily on Excel, Word, and other Microsoft office programs.
o Used state and local databases to determine students financial
aid eligibility.
o Research and analyze data.
o Reach and exceed set daily goals.
o Maintain an open line of communication with other branches of
National College.
Roanoke Country Club, Roanoke, VA 2009-2013, Golf Shop Assistant
o Organized and helped run the most prestigious junior amateur
golf tournament, The Scotty Robertson.
o Built relationships with clients and guests.
o Managed pro shop.
o Responsible for managing golf shop and staff.
o Exhibited customer service skills on a daily basis.
Riley's Main Street Grille, Radford, VA 2007-2008, Security
o Organized and controlled special events.
o Worked extensive hours while attending school.
o Assisted in marketing the restaurant.
o Developed skills needed to service customers routinely.
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Volunteer Experience
Phi Sigma Kappa Fraternity, Founder and chair member 2006-2008
o Served as Special Olympics volunteer, which increased
Fraternity's philanthropic contribution by 50%
Intramural Sports, Manager and Participant 2006-2007
o Supervised sporting events for Radford University students.
o Developed long lasting relationships with other organizations.
Relay for Life 2001-2009
o Raised money for cancer research.
o Organized my fraternity's involvement in Relay for Life.
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