Elizabeth Carazolez
*.*********@*****.*** 619-***-****
Objective
Pursue a career where I can gain knowledge of political, moral, and socio-economic and cultural awareness of global
society. As well as sharpening critical skills that will increase my appreciation to global systems and economic systems
and overall improving social relations.
Education
San Diego State University
Aug 2013 Bachelor Degree in International Security and Conflict Resolution: emphasis in Global Systems
Minor in Spanish
Studies in Women's Studies and International Business
June 2013 certified in Mediation from the University of Bologna, Italy
Skills
Enjoy working and communicating effectively with people of all levels
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I value different cultural environments and respect diversity
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Skilled in problem solving and efficient in responding to difficult circumstances
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Excellent organizational skills and coordinating projects
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Enjoy researching, analyzing, and building databases
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Attentive, engaging and friendly
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Very detailed oriented and always excel for perfection, great organizational skills
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Proficient at Microsoft word, Excel, Outlook, and PowerPoint
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Excellent problem solver and decision maker
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Take initiative, very dependable, and team player
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Proficient in Spanish language and literature and knowledge of Italian language and culture
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Work Experience
J.P. Morgan Chase
Lead Teller
• Main responsibilities were to ensure satisfactory audit ratings, managing operational metrics to minimize risks and
losses.
• Managed 7 tellers and helped ensure all staff trained and followed policies and procedures and operating within the
code of conduct
• Helped maintain high standards for security and account opening activities
• Helped with everyday activities and administrative duties, would oversee the entire branch in the branch managers
absence
• Handled customer transactions, cash handling, and account handling
• Handled large amount of cash and custodian for cash dispenser and vault
• Learned about investments, personal accounts, and referral process
• Gained much experience in operations, bank compliance, and network relationship building
Sprint
Customer Sales Consultant
• Responsible for sales of cell phones and cell services
• Top seller in the district for 3 consecutive months, 125% over quota
• Participated in presentations at corporate meetings and coordinated projects with team members for sale events or
prospecting
• Daily face to face interaction with customers, building professional relationships
• Organized sell events and launch parties for corporations and small businesses
• Assisted customers with billing issues, technical services, and financial analysis
McMillan Realty
Receptionist
• Front office assistance to customers
• Main duties: faxing, filing, emailing, photocopying, typing, answering phones and organizing file room and front
office
• Managing staffs appointments and future appointments
• In charge of typing letters to potential customers and writing letters to agents
• Responsible for financial invoicing and account booking
• Helped agents with advertising and project administration
• Became efficient in multi-tasking and prioritizing
Tous
Assistant Manager/ Sales Associate
• Responsible for customer relations, customer issues, and most of store operations
• Sales of valuable jewelry, handbags, and perfume
• In charged of placing orders and receiving inventory
• Coordinated private events for VIP customers and facilitated employees on trainings from corporate
• Assisted store manager with all operations and managed employee trainings
• In charged of visual displays and coordinating advertising displays
• Responsible for budget on store inventory and supplies
Internships
Border Angels
Outreach Project Coordinator
• Responsible for outreach programs including event coordinating, fundraisers, and university meetings
• Main team member to create new projects to educate the community on currents conflicts and helping resolve
community problems
• Help coordinate meetings with political parties and corporate organizations
• In charge of education programs and coordinating student activities
• Gained experience in building relationships with other nonprofit and government agencies and the process of
networking.
Attorney Offices of Eduardo Orendain
Personal Law Office Assistant
• Responsible for filing, organizing, answering phones, scheduling appointments, assisting customers, follow-ups, and
note taking during meetings.
• Typing, processing retrieving legal documents and communicating with other attorneys.
• Assist with researching legal cases and legal codes for ongoing cases
• Collaborate communication with government agencies such as the federal Bureau of Investigation and Immigration
and Customs Enforcement
Fundacion Diana Miriam Hayton Sanchez
Human Affairs Senior Intern
• Responsible for building relationships with other non-profit organizations and companies for funding
• Main responsibility is being in charge of all social networking, designing website, and creating professional
portfolio for presentations
• Help coordinate events and fundraisers for the non-profit organization