Customer Service Manager

Nigel C. Geary

**** *. ****** **** ******* Valley, WA 99216 509-***-****

*****.*****@*******.***

OBJECTIVE To obtain employment in customer service or administrative work.

SUMMARY Bilingual; able to read, write and speak Spanish fluently.

Good eye for detail and excellent proofreading skills.

Strong technology skills, I use my expertise to solve problems.

EXPERIENCE Flexible and capable manager and educator.

Broad managerial and technical background.

Instructional design and presentation experience.

EDUCATION

MsEd, Info. Tech. Western Oregon Univ. Monmouth, OR 2000

BA, Spanish Southern Utah Univ. Cedar City, UT 1997

BA, Humanities Brigham Young Univ. Provo, UT 1988

EMPLOYMENT

Real Estate Consultant ~ Self-Employed ~ 2008 to Present

Assist clients in listing and marketing properties. Helped clients evaluate their

property needs, find the right property, and negotiate the purchase. Worked with

English and Spanish speaking clients.

Office Manager & Kitchen Manager ~ Kara Chocolates ~ 2003 to 2008

Managed all office operations; including customer service, accounts payable

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and accounts receivable. Filled orders and resolved customer disputes. As

Kitchen Manager, filled orders supervising a small crew. Prepped, maintained

and cleaned a large truffle machine for daily runs, a variety of flavors and types.

Employment Consultant ~ Abacus Rehabilitation Services ~ 2002 to 2003

Worked to find employment rehabilitation solutions for disabled clients.

Helped them identify their individual strengths and employment options.

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