Customer Service High School

LE T. NGUYEN

***** ******** **** ** #***, Stafford TX 77477

Mobile: 832-***-**** E-mail: **************@*****.***

EDUCATION

Regency Beauty Institute (Pasadena, TX) March 2009-September 2010

Cosmetology Student

Jefferson Davis High School (Houston, TX) August 1197-June 2001

High School Diploma

EXPERIENCE

Kim Son Restaurant (Houston, TX) 2000-2001

Hostess/Waitress/Cashier

Build team environment to promote successful operation of the restaurant

Deliver exceptional service to customers in a fast-paced situation

Answer multi phone calls and set reservations

Cashier Operation

Tokyo Restaurant (Beaumont, TX) 2001-2002

Waitress

Greet customers and submit their requested orders

Educated the customer to the restaurant products and ready to take their orders

Service the customers with 100% satisfaction

Moshir Salon & Spa (Houston, TX) October 2011-December 2011

Cosmetology

Take care of customer needs, such as manicure and pedicure

Shampoo and Blow Dry Customers hair

Face to Face with Customers and great at making conversations

24 Hour Services (Sugar Land, TX) 2003-Present

Secretary/Assistant Manager

Answer phone calls with complete knowledge of the services that will be requested

Managed all schedules using Microsoft Office Outlook Calendar and Google Calendar

Handle invoices daily

Constantly page our technicians to notify them their next job via Google Voice

Great Team Work & Leadership

Handle customer complaints and satisfaction

Great Clips (Sugar Land, TX) April 29 2013-Present

Stylist – Cosmetology

Cut and styled hair according to client’s needs

Maintained cleanliness of work stations and areas

Provided excellent customer service and greeting clients

Check clients in through Great Clips Check In Systems and Check Customer out dealing

with cashier.

REFERENCES AVAILABLE UPON REQUEST

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