Customer Service Sales
Resume:
Fullerton, CA *****
Mobile: 412-***-****
**********@*****.***
JONATHAN S. FAZEKAS
EDUCATION
Washington & Jefferson College, Washington, PA
May 2008 to March 2011
English and Communications
Robert Morris University, Moon, PA
October 2011 to December 2013
B.S. in Organizational Leadership
3.1 G.P.A.
EXPERIENCE
Sales Representative: PlayMyAd, Inc.
February 2014 to Present
. Script based outbound calls to small and medium sized businesses
. Perform opening sales for the area manger
. Communicate with business owners concerning price and demand
. Develop new business clients through email and receiving in-bound
calls
. Helped company achieve 200k with sales in Feb. 2014
Footwear Associate: Dick's Sporting Goods
September 2013 to March 2014
. Provide positive and helpful customer service to everyone in the store
. Communicate to co-workers through headsets about customers' needs
. Restock products and displays within footwear including shoes, socks,
sandals
. Answer phone-calls from customers, vendors, and partnering-stores
Coach-Basketball Stars of America AAU, Coraopolis, PA
March 2013 to August 2013
. Conduct practices and drills in the house program and summer camps
. Provide customer service with delivering supplies and scoring games
during tournaments
. Speak with parents about their child's performance and playing time
. Recruit players for the basketball program
Assistant Junior High Boys Basketball Coach: Charleroi Middle School,
Charleroi, PA
December 2012 to February 2013
. Conduct practices with implementing discipline, creativity, and
principles
. Create offensive and defensive plays that help the chemistry of the
team
. Develop players' into skillful, competitive, and intelligent teammates
. Communicate with parents about their child's performance and behavior
Payroll Distribution Adjustment/Effort Certification Coordinator: Carnegie
Mellon University, March 2011- August 2012
. Communicate with students, faculty, and people about (I-9s, W-4s,
expense reimbursements, taxes and direct deposit forms).
. Responsible for financial reallocations concerning tuition, salaries,
and payments.
. Responsible for suspense reports, effort/certification reports, and
salary postings for audit requests.
. Complete employment verifications for employees' loans, mortgages, and
jobs
. Operating systems include Oracle, Data Warehouse, ADP and Human
Resource Information Systems
Intern: Washington & Jefferson College
Sports Information Department, September 2008- September 2010
. Analyze baseball, football, track &field, wrestling, basketball,
soccer, and volleyball etc.
. Report statistics to an advisor
. Announce Sporting Events
Desk Attendant/Summer Counselor: Carnegie Mellon University - Athletic
Facilities, summer 2008- 2009
. Monitor student identification for summer students to enter athletic
facilities
. Direct child camp activities including swimming, basketball etc.
. Worked at the Kidney Transplant Olympics as a time clerk and judge
. Handled the laundry and towels for students to use
. Communicated with security about people not following facility
regulations
VOLUNTEER SERVICE
Pace School-Teacher Assistant, January 2010-February 2010
. Dealt with underprivileged children within the classroom
. Responsible for coming up with creative ways to help the children
learn
Forbes Regional Hospital - Gift Shop, Sundays in June - August 2006
. Responsible for running the entire gift shop
. Responsible for the cash register
. Restock merchandise
. Servicing customers
ACTIVITIES
Varsity Basketball, Washington & Jefferson College, October 2007 - October
2009
. Forward Position
Rugby Intercollegiate Club Team, September 2010-May 2011
. Flanker Position
Varsity Basketball, East Allegheny, October 2005-2007
. Guard/Forward
HONORS
Spring 2012 Dean's List: School of Communications and Information Systems
at Robert Morris University
SKILLS
Software: Oracle, Data Warehouse, Microsoft Office (Access, Excel,
PowerPoint, Word) HRIS, and ADP
References available upon request
Contact this candidate