Customer Service Assistant

Keisha Kirkham

Daycare Assistant

Hamilton, ON

************@*******.*** - 905-***-****

WORK EXPERIENCE

Daycare Assistant

Happy Beginnings Daycare Center - Burlington, ON - August 2009 to August 2013

Responsible for the care and well being of school age, preschooler and toddler children

• Supervised children, organized and implemented activities and curriculum

• Interacted with parents, fielded comments and ensured clear communication

Daycare Assistant

His Little Ones Daycare - Hamilton, ON - March 2008 to November 2008

Cared for preschoolers and supervised activities

• Responded quickly to problems and addressed situations quickly

• Ensured a safe and healthy environment for children and other staff

Customer Service

Tim Hortons - Hamilton, ON - April 2007 to August 2007

Greeted customers, took orders and prepared beverages

• Responsibly managed till and facilitated cash, debit and credit transactions

• Ensured back and front of house was clean and orderly

Cashier

Herbies Drug and Food Warehouse - Hamilton, ON - 2006 to 2006

2006

• Responsible for cashing out customers and bagging items

• Managed till and ensured all finances balanced at the end of shift

EDUCATION

Sir Winston Churchill High School - Hamilton, ON

2004

ADDITIONAL INFORMATION

Highlights of Skills

• Excellent communication and interpersonal skills with 5+ years experience working in the customer service

industry

• Strong team player who thrives working in a group environment

• Experience working with customers, and promoting products and services

• Quick learner who readily adapts in new environments

• Able to identify problems and creatively come to a resolution

• Experience using a cash register and facilitating cash, credit and debit transactions

• Friendly demeanor and committed to ensuring outstanding customer service

Contact this candidate