Sales Associate

Laura Scott

Problem Solver/ Team Coordinator

Nottingham, MD

*****@*****.*** - 410-***-****

To secure a position with a stable and profitable organization, where I can be a member of a team and utilize

my business experience to the fullest.

HIGHLIGHTS: • 13 years' experience as a Warehouse Administrative Associate.

• Quickly learns procedures and methods.

• Computer literate - can quickly learn new software.

• Articulate and creative, offering innovative and practical solutions.

• Adept at both oral and written communication, interacts effectively with individuals of all levels.

• Dead line driven with strong work ethic

WORK EXPERIENCE

Problem Solver/ Team Coordinator

Tessco Technologies - Hunt Valley, MD - 2000 to 2013

As a key member of the distribution centers pick/pack team I was responsible for researching and resolving

issues with inventory, shipments, customers, and team members to make sure all orders were shipped on time

and error free. I coordinated with various departments to ensure inventory accuracy and customer happiness.

Worked independently and with a team, committed to getting each job completed as quickly and efficiently

as possible.

• Consistently received exceptional reviews from team captain and other valuable personnel including the

International sales team for delivering valuable service to the customer.

• Cross trained team members so there would be no down time and everyone would be more productive.

• Prioritized orders and worked with different teams to make sure high dollar and large orders were processed

the same day ordered, which lowered our cost of carryover expense.

Sales Associate

David's Jewelers - Dundalk, MD - 1994 to 1998

My duties as a Sales Associate were to ensure that each customer received elevated service by providing

a friendly environment, which included greeting and acknowledging every customer and quickly determining

their needs to generate a loyal clientele.

• Received several pay increases and responsibilities as a reward for contributions and hard work.

• Received bonuses for being the top selling employee of the month several times.

EDUCATION

The Community College of Baltimore County - Essex, MD

2013

College Prep

Dundalk High School - Dundalk, MD

1996

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