Customer Service Sales

Kyana Harris

Experienced Customer Service Rep

**** ****** *** - **. *****, MO 63120

************@*****.*** - 314-***-****

I've worked in nursing homes, elementary schools and I have retail and customer service experience. At the Cedars Nursing home, I worked with the residents and I also worked with maintenance. I also worked at Craig elementary school and Belreive elementary school. There I worked with the children. I also volunteered at delmar gardens west olive. I'm wiling to enhance my skills and peruse new jobs.

Work Experience

Cashier and Sales Associate

Jc's 5 star outlet - St. Louis, MO

August 2011 to Present

I am recently a cashier at Jc's Five Star Outlet. I started off as a sales associate in the woman's department and frequently work as a sales associate. As a sales associate I would encourage customers to purchase something I think they would be interested in and also help them find a particular item. As a cashier, my job was to check customers out and also give great customer service.

Customer Service Representative

Access2care - St. Louis, MO

November 2013 to February 2014

Responsibilities

As a customer service rep my job was to schedule appointments for members of different health plans. I would also sometimes check on the member rides, cancel rides and verify their health plan qualifications.

Team Leader

YMCA - St. Louis, MO

June 2009 to July 2010

I worked a summer job at the YMCA chesterfield plaza. The mornings, I worked in the nursery with babies as a daycare associate. Doing that I was to play with the toddlers, sometimes give them snacks, and greet them and make them feel as safe as possible. The children were energetic so I would sometimes encourage them to play outside while they wait on their parents at the YMCA. I also worked as a camp counselor also during the day. Working as a camp counseler I was working with the older children. I did numerous activities with the children.

Customer Service Representative, Receptionist

YMCA - St. Louis, MO

May 2009 to June 2010

At the Chesterfeild's Ymca, my job was to work as a front desk associate. I answered calls and I also managed the members of the YMCA. Doing that I was to greet every person that walked into the building and to make them feel as welcomed as possible. I checked the members in, and kept up with their membership fees. I also occasionally set appointments for people.

The cedars Jca

Nursing Home - St. Louis, MO

August 2009 to May 2010

Working at the Cedars gave me a chance to experience the joy of helping people. I played games with the residents, sometimes I would spend one on one time with a resident just to get to know them better. I was assigned to work with the Alzheimer's patients.

Education

High school Diploma

Parkway North High School - St. Louis, MO

2007 to 2011

Skills

Retail, Computer skills, Communication skills, Customer Service skills, and teamwork, problem solving, leadership, organization, perserverance and motivation skills. Able to type 40+ wpm.

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