Customer Service Manager

Jennifer Bishop

***** ******** ****** - *******, ** 48174

**********@*****.*** - 734-***-****

• Strong patient service focus.

• Excellent communication skills.

• Provide enthusiastic, friendly and professional face for the organization.

• Very good ability to learn new things and tasks.

• Very good listening skills.

• Very strong ability to work with variety of patients.

• Superb at working independently and under any situation.

WORK EXPERIENCE

Insurance Agent Trainee

Bankers Life and Casualty - Livonia, MI - March 2014 to Present

Responsibilities

Currently in training.

Accomplishments

Setting appointments on phone.

Skills Used

Persistence, being teachable, and being coachable.

3rd Key Assistant Manager

Simply Fashion - Westland, MI - January 2007 to March 2009

Responsibilities

Customer service. Open and close the store. Maintain the registers and maintain the upkeep of the store.

Maintained sales quotas. Assist customers. And made daily bank deposits.

Accomplishments

Continuously maintain sale quotas.

Skills Used

Leadership, patience, consistency, loyalty.

EDUCATION

Certificate in Professional Office System

Wastenaw Community College - Ann Arbor, MI

2003 to 2004

ADDITIONAL INFORMATION

Currently licensed in Life/Health insurance.

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