Customer Service Receptionist
Resume:
Brockton, MA *****
*******@*******.***
Objective
Highly motivated, flexible individual seeking a secretarial position. Fast learner with strong customer service background, who is highly motivated to work in a office environment.
Work History
[June 2006 – Present] Front Desk Clerk/Cashier/Server - Lead Trainer, The Cheesecake Factory, Braintree, MA
§ Clerk responsibilities include: greeting all guests upon arrival, booking reservations, answering multiple phones lines, directing calls to appropriate parties
§ Cashier responsibilities include: placing all take-out orders, answering multiple phone lines, receiving payments, and balancing the register at the end of the shift
§ Server/Trainer responsibilities include: training all new hires, creating schedules for front of the house staff, maintaining all schedule documentation
Education
[June 2009] Lincoln Technical Institute, Brockton, MA
§ Vocational, Medical Assistant
[September 2003-June 2006] Brockton High School, Brockton, MA
§ High School or equivalent
Certification
[May 2010] TIPS Certification
Skills
§ Organizational
§ Social
§ Intermediate computer
§ Customer service
Languages
§ English - fluent
§ Spanish - beginner
Honors & Awards
[April 2008] Employee Member of the Month
[May 2008] Employee Member of the Month
References
Wayne Martin
(Professional)
Melanie Mayer
(Professional)
Daniel Gaunce
(Personal)
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