Customer Service Manager
Resume:
Sanford, FL *****
************@*****.***
April benge
Outstanding customer service skills.
SKILLS &
A BILIT IES
Several years of cash register programs and cash handling experience.
Strong communication skills and a team player.
Experience with Mysis, Allscripts, Epic and Med f low computer programs.
Experience with Sagitta and Epic computer programs for Insurance.
WordPerfect, Microsoft Word and Excel knowledge.
EXPERIENCE PERSONAL L I N ES I NSURANCE AGENT, PAYNEWEST I NSURANCE
September 2012-Present
My responsibilities consist of taking care of clients request for changes on their
i nsurance, rewriting policies if needed, wri te new business for personal home,
vehicle, recreational vehicles, f lood, and umbrella policies.
O FF ICE MANAGER, SOUT HGATE E NTE RPR ISES
December 2011-September 2012
My responsibilities included answering phone calls from tenants and calls
regarding seeing rental properties. Collected payments for rent and made bank
deposits. Dispatched maintenance staff out to rentals that needed repairs and I
would sometimes pick up supplies for the maintenance staff. I would also show
rentals to potential renters.
PAT IE N T SERV ICES, CAROL I NA OPT HAL MO LOGY
December 2009-November 2011
My responsibilities included answering multi-line phone system to schedule or
reschedule patient appointments. Check patients in and out for their appointments
for five doctors. Collected payment for services rendered, made reminder phone
calls of scheduled appointments, documented charts and filed patient charts.
EDUCATION WI L L IA M R. BOONE H I G HSC HOOL, OR LANDO, F LOR I DA
U N I V E RS I TY OF CE NTRAL F LOR I DA, OR LAN DO, F LOR I DA
REFERENCES ON PAGE 2
M I K E KE N NEY
REFERENCES
Owner, Southgate Enterprises
D EBB I E HANGAS
Department Manager, PayneWest Insurance
Page 2
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