Customer Service Sales

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D E L O R E S . G R I F F I N @ AO L . C O M

DELORES GRIFFIN

OBJECTIVE

To obtain a position that enables me to use my strong communication,

clerical, organizational, customer service, and leadership skills that offers

growth and advancement opportunities within the company .

SUMMARY OF QUALIFICATIONS

Secretary/receptionist, clerical, retail, and customer service experience .

Cash handling, cash register, scheduling, inventory, typing (47 wpm),

computer, Microsoft suite ( word, excel, PowerPoint, etc. ) skills.

Experienced social and customer service skills that enables me to adjust and

work in any environment .

WORK OF EXPERIENCE

[ March 2014 Current ] [ Teleperformance ] [ Hobart, IN ]

[ Digital H & R Block Agent]

[ Answering phone, tech support, assisting clients with tax preparation

online, tracking refund, solving installation and download issues. ]

[ July 2009 December 2013 ] [ Kellermeyer Building Services ]

[ Merrillville, IN ]

[ Secretary/Administrative Support ]

[ Scheduling, inventory of stock, drafting monthly money expense charts,

answering phones, routing calls, faxing, emailing, filing, explaining

services, distributing paychecks, working without supervision, new hires,

new contracts, following HIPPA guidelines ]

[ June 2010 November 2012 ] [ JCPenney’s ] [ Hobart, Indiana ]

[ Sales Associate]

[ Greeting customers, assisting with purchases, check out transactions,

maintaining clean work area and sales floor, counting down register ]

EDUCATION

[ August 2012 currently ] [ IVY Tech ] [ Valparaiso, Indiana ]

[ Business ]

REFERENCES

[ Donald Griffin, Branch manager Merrillville, IN 219-***-**** ]

[ Martine Bullock, County Clerk Crown Point, IN 219-***-****]

[Deatra Smith, Church friend Merrillville, IN 219-***-**** ]

Contact this candidate