Software Java Developer

Kangni D Amouzougan

*** ******** ***** # *** ****: 404-***-****

Marietta, GA 30066 kamouzougan@gmail. Home: 678-***-****

******@**.***.***

OBJECTIVE

I want to join as an IT professional in a progressive organization where my skills can be a

resource of growth and progress for the organization.

EDUCATION

Southern Polytechnic State University, Marietta, Georgia

Master of Science, Information Technology GPA 3.37 August 2011

University of Mali, Bamako, Mali

Master of Science, Applied Physics GPA 3.03 2002

Bachelor of Science, Physics GPA 3.05 2000

TECHNICAL SKILLS

Operating System : MS Word, PowerPoint, Windows Xp, Windows Vista, Windows

•

7,Windows 8,windows 8.1,Lunix,Outlook

Database: MySQL, LDAP,SQl

•

Programming Languages/Methodologies: JAVA, HTML, JavaScript, XML, PHP,CSS

•

Software: (Xampp),Joomla, Ubuntu, Eclipse

•

LANGUAGES

Bilingual French/English

•

ACADEMIC PROJECTS

Designed an auction website features included the ability to view and post items according to

category. Technology used: PHP, HTML, JavaScript and Pl/SQL

Designed and developed website for electronic magazine (e-magazine). Website functions

included the ability to add and retrieve student data and featured a discussion board that allowed

users to post and comment on a topic. Technology used: PHP and SQL, MySQL

Designed and develop wind-chill java application which allows the user to read the temperature

from an existing file. Technology used: java.

EXPERIENCE

Computer Generated System Atlanta, GA

Help Desk/IT Support December 2011- Present

• Provided computer help desk support via telephone communications with IBM/Lenovo

user

• Install Operating systems, windows computer application software and other programs

• Troubleshoot hardware, application software, network connectivity

• Performed troubleshooting, diagnosing, solving and replacing parts.

• Provide translation on ticket and email from English to French

• Daily to daily activities include create, cancel, escalation and closing of ticket work for

customer

• Responsible for managing the service desk open report. Gathering contact information

from end user .Assigning tickets to the appropriate resolver groups in the remedy

ticketing application.

• Assembled information and customer feedback to clarify client requirements.

• Installed any approved software on the user’s computer

• Respond to complicated user questions on a variety of software and hardware issues.

• Help customer to make a decision on the purchase for a new computer by answering a

technical question.

Carenet of Atlanta Atlanta, GA

Volunteer : Java developer /IT Technician October 2010-Nov 2011

• Designed full life cycle development of new web applications and modification of

existing applications to add new components and features emphasizing maintainability,

reliability, scalability and performance.

• Participated in ongoing initiatives to improve processes and establish best practices.

Supervised new technologies and evaluated how they could be integrated and utilized to

better serve our clients

• Designed, developed, tested and deployed various applications for websites and intranet

pages

Southern Polytechnic State University Marietta, GA

Computer lab Technician/Help Desk/Graduate Assistant Sept 2009- Jan2010

• Responsibilities included installing software/hardware, upgrading software/hardware,

maintenance, and repairing desktop and notebook computers as well as printers.

Performed diagnostics and troubleshooting of system issues, document help desk

•

tickets/resolutions, and maintained equipment inventory lists.

Using log me in to remotely access users systems, and assist users with system updates

•

and system recovery.

Contact this candidate