Customer Part Time

Remedios Villavicencio

*** * ******** **** **, Pasig City

Cel # : 090********

Email : ***********@*****.***

EMPLOYMENT BACKGROUND:

Part time online English Tutor - UNhoop Phils. Inc

February 2014 - present

Facilitate Online English Tutorials/Lessons to Japanese students

through skype.

Teach basic English: correct student's pronunciation and grammar

Assess the level of students to be able to suggest proper learning

materials

Backline Specialist/Email Support - Convergys (San Lazaro)

September 2012 - present

Resolves customer questions, complaints, and requests.

Provides pricing and delivery information, and processes orders.

Record and verify names, addresses, purchases, and specific feedback of

customers to maintain an accurate customer list.

Enter all data into computer.

Educate and/or sell the client's product or service to the customer.

ESL Instructor /GnGn Eikaiwa

June 2011

Focus on every aspect of teaching the language including listening,

writing, speaking and reading.

Teaching the language in a manner that not only basic language sense is

developed rather real life interactions are also appropriately met.

Conducting pronunciation techniques through videos, quizzes and

computer lesson.

Familiarize the culture of the students in order to better understand

factors that affect the student's ability to learn the language.

TECHNICAL SKILLS

Software Application/ Programs

Microsoft Office (Word, Excel, PowerPoint)

Operating System

Windows 2000, Windows XP, Windows Vista, Windows 7.

Educational background:

College: Far Eastern University

SY - 2011-2012

Course: Bachelor of Arts In Mass Communication

College: Jose Rizal University

Course: Bachelor of Arts Major in English SY - 2009-2010

PERSONAL BACKGROUND:

Born on October 14, 1989 in San Miguel Bulacan.

With strong communication and problem solving skills. Has working knowledge

of computer keyboard and ability to navigate the internet; Ability to

multitask in a fast paced environment.

Interests: Writing, blogging, Singing/Dancing, Travelling and Adventures.

Versatile, Open Minded and Goal-oriented.

Trainings and SEMINARS:

. English as a Second Language Training

Robinsons Summit

February 2014

. Creative Writing Seminar

Far Eastern University

September 2011

. Responsible Journalism Seminar

Far Eastern University

September 2011

REFERENCES:

Available upon Request.

Contact this candidate