Customer Service Data Entry
Resume:
©**** Indeed
Venecia Simms
Project asst
**** ** ****** ***** - *** Mateo, CA 94403
**************@*****.*** - 408-***-****
Seeking a position in which Imay utilize my acquired skills in
customer service experience and knowledge of office
procedures
Work Experience
Concierge/activities instructor
atria hillsdale - San Mateo, CA
September 2013 to March 2014
Responsibilities
Front desk duties,faxing,filing,coping reports, plan activities
for residents ie bingo. Crossword puzzles,play wheel of
fortune and poker walk
Accomplishments
Made many seniors happy put smile on theor face help
regain their lively hood.helping residents enjoy their stay.
Make them feel loved and comfortable in theor environment
Skills Used
Multi_tasking, fast. Learner, detailed. Orientated
Project asst
Stanford University
September 2011 to September 2012
Customer service/ Data entry
L-3 Communications
October 2010 to May2011
Responsible for answering phones andacknowledge and
sign-in visitors
• Respond to email job request through Outlook in a timely
manner
• Copied confidential ATP data files
• Performed monthly inventory cycle counts
• Responsible for inputting data entry into database
• Accurately renaming confidential files
• Converting copied documents toPDF files
Casual worker
Stanford - Palo Alto, CA
August 2010 to October 2010
Responsible for ordering office supplies
• Accountable for accurately entering confidential data and
alphabetizing folders
• Responsible for answering phones (multi-line) and routing
calls to specified location
• In charge of receiving faxes and distributing incoming mail
to faculty/staff
• Assisted students with disabilities
Sr. Rec Leader / Program Asst
City Of Menlo Park - Menlo Park, CA
June 2007 to June 2008
Prepared daily activities for children
• Assisted students with homework and reading skills
• Served as a mentor and taught leadership skills
• Prepared lunch/snacks for children
• Responsible for composing monthly memos/newsletters
• Performed basic office skills such as (answering phones,
responding to email, copying and sorting documents)
• Managed recreational programs: Arts and crafts, African
dance, Gourmet Cooking and Cheerleading
• Supervised up to 15-30 kids at a time
Records Clerk
Heller Ehrman LLP
January2008 to March 2008
Responsible for remotely scanning confidential file folders,
• Prepared boxes to be shipped offsite
• Direct incoming patent or trademark folders to specified
attorneys and/or paralegals
• Managed incoming shipping/receiving packages
• Prepared copy request forms for legal documents
• Responsible for photo copying legal documents and filing
forms in corresponding files
• Assisted attorneys and paralegals accurately inputting data
into files and delivering requested files
QA
March 2006 to May 2007
Jan 2009- May 2009
• Responsible for effective time management and accurate
examination of sheet fed and non destructive images for
Google print project
• Accountable for all dataentry processing over 10,000
images per day
• Recognizing all identifiable errors, cropping, resizing each
individual image
Receptionist/Administrative Assistant
lytton gardens - Palo Alto, CA
July 2004 to January 2005
Managed front desk operation
• Responsible for answering up to 10+ multi-phone lines and
routing calls to specified location
• Responsible for faxing, filing, distributing mail to staff and/or residents
• Performed basic office skills,
• Coordinate residents hair appointments and doctor
appointments
• In charge of inputting Confidential data into residents files
• Assigned health insurance plan (HMO/PPO)
• Assigned burial home for residents
• Responsible for copying documents and filing documents
in correspondingarea
• Acknowledge incoming/outgoing guest, faculty and
resident staff
Receptionist
Menlo school
August 1999 to June 2003
Managed front desk operation
• Responsible for answering phones and routing calls to
specified location
• Distribute mail to faculty and staff
• Responsible for composing monthly memos/newsletters
• Assisted payroll dept, filing time entry cards
• Distributed payroll checks
• Responsible for switch board up to 10 lines
• Responsible for 10 key
• Postage outgoing mail
Education
College Of San Mateo
January2009 to June2009
Psychology
San Francisco State University
September 2003 to January 2004
Additional Information
Qualifications: Detailed orientated, analytical thinker, fast
pace learner, ability to work well with others on all levels of
management, self-motivated, great communication skills,
excellent written and oral skills, experience in providing
legendary Customer service, data entry and general office
skills, very reliable, highly organized, exhibit professionalism
at all times, flexible and highly self-disciplined, able to work
independently or as a team player, accurately typing 35-40
wpm, dedicated and focused able to prioritize and complete
multiple tasks in timely manner
Computer skills: MS Word, Excel, Power point, Outlook,
Express, Linux, Mozilla, Firefox, some PC applications, Web
care and Internet Explore
Contact this candidate