Administrative Assistant Customer Service

MARTEENIS THOMPSON

*** ***** **** ************, ** 24112 Phone: 276-***-**** Email: ********@*****.***

Qualifications

Administrative assistant professional with over 10 years of office management and customer service

experience and support with recognized strengths in account maintenance, troubleshooting, team

support, and planning/implementing proactive procedures and system to avoid challenges

Construction engineer with 20 years of experience, training, and education with high affections to

attention to detail and proficiency

Machine operator with two years of experience in manufacturing and warehouse logistics

Demonstrates the ability to work on several projects simultaneously and meet deadlines

Proficient in Microsoft Word, Excel, PowerPoint, Publisher, electronic messaging; type 50+ words per

minute

Enthusiastic to learn new skills and embrace new challenges

Work Experience

Independent Contractor June 2003-Present

Construction Engineer

Managed several remodel, add-on, and construction projects

Created blue-prints according to state and federal codes

Inspected project sites for precision and correctness

Hired sub-contractors when required

Tabulated project estimates and provided complete expenditure reports for clients’ consideration

Prepared and managed client account profiles and systematized files

Atlas Roofing/ABA Staffing June 2012-April 2013

Machine Operator/Production Line Leader

Manufactured polystyrene products from raw material in accordance to client specifications

Compiled daily production schedule according to ship date

Trained and educated tellers for two production lines on standard operating procedures and OSHA

regulations

Compiled operational statistics for company research to optimized efficiency and minimized waste

National Retail Federation June 2008-January 2010

Executive Administrative Assistant

Organized and managed supply and mailroom

Coordinated all shipping and receiving for the World’s largest, trade association

Purchased all supplies and technologies for trade association to support day to day business

Budgeted expenditure account resulting in a 13% decrease in spending for the 2009 fiscal year

Education

Coastal Carolina Community College - Administration 1999 - 2001

Patrick Henry Community College – Health and Human Development 2012 – Present

Military

United States Marine Corps; Honorable Discharge 2003

Administrative Chief

Separations Specialist

Legal Services Specialist

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