Customer Service High School

Kerri Wells

409-***-**** * * * *********@*****.***.

Determined hard worker with a desire to sell products and satisfy customers using customer service skills

obtained over the years. Ability to be punctual and patient with customers has been remarked highly by

previously employers. Seeking a job that matches current skills and wanting to develop new ones professionally and

personally. I am proficient in several Microsoft Office programs; typing, work well in a fast paced environment, good at

meeting deadlines and at organization.

Professional Skills:

*Prove customer service skills *Verbal and Written Communication

*Sense of urgency in responding to customers *Efficient at data entry

*Excel in fast paced environment *Creating Customer Orders

*Proficient with Windows Systems XP, Vista and 7. *Efficient with meeting deadlines

*Microsoft programs: Word, Excel, PowerPoint, Access, Outlook, Publisher

WORK HISTORY

Order Talk August 2013 - Current

*Provided customer support to online restaurant ordering management

*Created and updated online menus as requested by customers

*Assisted customers through phone calls to solve their questions

*Conducted remote sessions through a computer to set up print software for restaurants

Staples Office Supplies June 2013 - July 2013

Copy and Print Cashier

*Fulfilled customer special project print jobs

*Order fulfillment – UPS packaging and shipping

*Customer Service – product knowledge and location

-Upsell additional items

Starco Impex Wholesale Outlet November 2012 – January 2013

Desk Receptionist

*Filing invoices and claims

*Receptionist – incoming calls and Greet clients

*Facility upkeep

Applebee's Bar and Grill July 2012 – November 2012

Host

*Greeting customers

*Coordinate seating arrangements

*Facility upkeep

Stephen F Austin Residence Life January 2009 – May 2011

Desk Receptionist

*Answered and directed phones

*Created/called in work orders

*Updated event board

EDUCATION

Lumberton High School 2004-2008. (GRADUATED)

Stephen F Austin State University 2008-2012 (IN PROGRESS)

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