William Randolph Bradford III
*******************@*****.*** Cell Phone: 281-***-**** Home: 281-***-****
PERSONAL STATEMENT
If your company is looking for fresh new talent that is willing to learn
quickly, work long diligent hours to achieve success and improvement, while
offering innovative ideas for your IT support then I am your candidate. I
am eager to help improve the IT department of your company and willing to
do whatever it takes to achieve that goal. I have diligence, education, and
a drive to succeed and thrive within the IT field.
KEY SKILLS
Technical Skills Personal Skills
Tier 3 Hardware/Software Support Respect is something that I
value in my personal life and
Microsoft Windows OS and Linux professional one. I have always
OS Installation been respectful and I am able to
Windows XP, 7 work effectively with many
Microsoft Office diverse people because of this.
PC Configuration and Rollouts I am a confident person and am
with Dell PC Systems not afraid to meet new people,
Diagnosing and Troubleshooting network, and present for the
PC's and Connectivity Issues company. I have done many power
Enterprise Wizard Ticket System point presentations in college
Software Imaging classes and I am not afraid of
Software Documentation presenting new innovative ideas
HIPPA Standards to a crowd of people.
Virtual Private Networks I am a loyal person I am not
Remote Desktop Connections looking for a temporary job but
Planet Press Production Software a career to thrive in for years
to come.
Printer Configuration in Windows I am a trust worthy person and
Server Environment consistently honest. I always
Network Printer Troubleshooting own up to my actions whether
Medical Forms Development they are correct or not.
I have gratitude and am grateful
in life for all the
opportunities I am given.
EDUCATION
> Bachelors Degree in Project Management 2012-Present I am currently
transferring here to continue my education
> Bachelors Degree in Project Management 2011-2012 ITT-Technical
Institute Houston, Texas
> Core Curriculum 2010 at Lonestar College Houston, Texas
> Core Curriculum 2010 at HCC College Katy, Texas
> Associates Degree in Computer Networking 2006-2008 ITT-Technical
Institute Houston, Texas
I decided to obtain a degree in Information Technology because fixing and
maintaining computer systems have always been a passion of mine. I
decided to follow up with a degree in Project Management in order to
obtain leadership and presentation skills as the fact that I am ambitious
and after acquiring more knowledge and experience I would love to move up
within the ranks of your company.
EMPLOYMENT
Help Desk/Forms Support Key Achievements:
Precision Document Solutions
www.pdsnow.com Creating/Closing tickets in
Spring Branch, Texas addition to assisting clients
June 2012-Present over the phone for 50+
hospitals.
Precision Document Solutions is Trouble shooting for Meditech,
a printing company that supports Printers, and Medical Forms.
the medical field in there Solely responsible for the
printing needs. My role here is software and connectivity of the
to provide plotters. I also personally did
support/troubleshooting for Medi all the PC rollouts.
Tech Software and printers, Personally requested via my own
support and maintain printers, cell phone line by numerous
and ensure that medical forms clients both inside and outside
are available for use for 50+ the engineering department.
hospitals. Assigned one of the most
important roles of imaging every
Intern machine for legal purposes.
Baker Hughes Longest tenure intern that year
www.bakerhughes.com extending my contract for work
Houston, Texas by 3 months.
July 2008-December 2008
Baker Hughes is a top-tier
oilfield services company that
delivers solutions that help oil
and gas operators make the most
of their reservoirs. My role was
to provide tier 3
hardware/software support for
the engineering department.
PERSONAL INTERESTS
My personal interests are programming, project management, working out, and
studying foreign languages.
REFERENCES
References are available on request.