Customer Service Software

Robert D. Gerardi

Cell# 732-***-****

Work# 443-***-****

Email: ************@*****.***

LinkedIn: www.linkedin.com/pub/robert-gerardi/5a/bb/479

CAREER OBJECTIVES:

Provide System/Software leadership on company projects that will promote

the organization's overall goals.

SKILLS:

Protocols/Specifications: WCF, WSDL, REST, XSD, WPF, XACML, MS Certificates

Languages: C#, Java, PowerShell, C++, SQL, VBS, Maven

Vendor Tools: SCOM, SharePoint, Active Directory, Eclipse, MS Visual Studio,VM Workstation

REVELANT EXPERIENCE:

February 2005 to Present, Shonborn-Becker Systems Inc (SBSI), Rumson, NJ.

Accomplishments

Java

Developed Jersey RESTful JSON service hosted on Tomcat and JBoss with

Basic Authentication with LDAP, that is used to pass data to SCOM

Management Pack to monitor the health of an Army application.

Developed Java XACML framework code using Castor and integrated to Java

JBoss hosted web security services.

Developed Java software for the TS3 for the failover services to operate

according to the specification, including JSP web configuration pages.

Developed Java Axis Web Service with Jetty and that connected with ArcGIS

to receive Army battle field unit data.

Developed specialized OSGi Java client, to filter out sensitive data, using

Java XPath.

.NET

Development lead for .NET Web service, using .NET 2.0, 3.5 with WSE 3.0,

and then .NET 4.5 using WCF that contained the business logic for tactical

battlefield data publishing and subscriptions, with security. Used

svcutil.exe and xsd.exe for .NET 4.5 and WCF, and used wsewsdl.exe and

xsd.exe for the .NET 2.0 and 3.5.

Development lead for self signed certificate MS libraries for tactical

autonomous or disconnected domains. Using PowerShell 2.0 scripts for the

configuration and .NET 4.5 C# in Visual Studio 2012.

Developed add on tool to Active Directory migration and synchronization

tool that would move OUs and remap the attributes using PowerShell 2.0.

Developed .NET 4.5 C# SCOM ManagementPack Template using the Visual Studio

2012 SCOM Authoring Extensions to monitor web applications without the SCOM

agents installed on the remote system.

Web Development/Programming

Sole developer for C# web client library application for a data

dissemination web application.

Developed Java Web App using Jetty for data subscription services.

Developed .NET 4.5 C# WPF based tool that accesses the Active Directory

attribute extensions for the DoD enterprise services, using the MVVM

design. Including all the unit testing.

Developed .NET 3.5 C# software that provides graphical images to the

Warfighter for situational awareness.

Developed Java XACML framework code and integrated to Java based web

security services.

Modified Java software for the TS3 for the failover services to operate

according to the specification and corrected the testEcho web method.

Developed Java Web Service with Jetty and database geographical query tool

for FusionNet to receive Army blue force unit data.

Developed .NET 3.5 C# UDDI GUI interface for systems administrators to

configure their respective system's services.

Developed Xpath data filters for prototype data service for SATCOM.

Maintained all the messaging code and updates for command and control

system.

SharePoint 2010

Developed .NET 3.5 C# stand alone archive tool.

Developed PowerShell v2.0 scripts for WebPart installer for FSRs using

SharePoint cmdlets and an automated CMMI memory leak and security

vulnerabilities script for the InfoPath and WebPart back end code.

Configured site pages to have only read access and Kerberos authenticated

for RSS feeds.

Developed NET 3.5 C# data feeds for web parts.

Developed .NET 3.5 C# general test drivers for specific lists and

libraries.

General administration help for field reps in Afghanistan.

April 2001 to January 2005, SAIC, Tinton Falls, NJ.

Accomplishments -

Added user GUI functionality to Mobile Ad Hoc Network (MANet) known as

MOSAIC.

Developed prototype communications and messaging system for Software

Integration and Testing (SwIT) for Future Combat Systems (FCS).

Received Cisco Certified Network Administrator (CCNA).

Built Test Plan and Procedure document on (Distributed Tactical

Collaboration Service) DTCS for US Army's 4th ID that was implemented in

Iraq.

Debugged and recoded DCTS installation tool to meet US Army's requirements.

Positions:

System and Network Administrator/Systems Developer - Responsible for two

separate networks, including Routers, Switches and Firewalls. Secure all

systems from outside attacks. Develop/modify any tool or application that

is used or interfaced to hosted web collaboration application.

Modified Visual Basic tool to correct installation errors.

Developed Standard Operating Procedures, Contingency Plans, etc, for secure

network.

Built Design Document to bridge two separate web collaboration tools for

data exchange.

Senior Systems Architect Developer - Responsible for planning and

direction, of software builds, customer service and overall quality

assurance. Manage all requirements' definitions.

Built user tool that interfaced with ground sensors via Jdbc:Odbc Access.

Built random password generator that saved and secured Administrator

passwords.

Setup and successfully tested mobile routers and LANs.

Sep 1994 to March 2001, Unixpros, Inc., Eatontown, NJ

Accomplishments -

Doubled funding for CMP project and acquired three separate engineering

support contracts from Canadian Government, Motorola and Lockheed-Martin.

Promoted product so it is the product used all US military services saving

millions in Department of Defense development costs.

Built unique inter-process communication protocol on IP network.

Positions:

Project Director - Responsible for all planning and direction, of software

deliveries, customer service and overall quality assurance. Managed all

requirements' definitions.

Director of software architecture.

Lead representative for all customer services' support.

Director of software design for the NT and Java products.

Senior Software Manager - Responsible for all software component design and

interfaces.

Developed application interfaces for message processors with multiple

communication servers.

Developed secure inter-communication protocol, using sockets in Java and C.

Programmer - Responsible for all areas of software development and

integration.

Developed CRM SQL conversion tool (Oracle => Server7).

Developed Inbound Message Processor and Journal Server software in Java,

C++, and C.

Developed Message Repository using embedded SQL.

Involved in porting GNAT compiler to HP platform along with POSIX threads.

EDUCATION:

Master of Science, Computer Science, Monmouth University, West Long Branch,

NJ, January 1995.

Bachelor of Science, Computer Science, Central Connecticut State

University, New Britain, CT, May 1986.

SECURITY CLEARANCE: Secret.

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