Manager Training
Resume:
JULIE AVELLINO
Bellingham, WA 98229
Objective: To obtain a management position within hotel industry that utilizes my skills as an
organizer and director.
Work Experience
12/2010 – 3/2014 Adventure Peak Assistant Manager, Heavenly Ski Resort
• Responsible for the staffing, operation, maintenance, and safety of the following
activities: winter tubing, surface lifts, snow bikes, summer tubing, rock climbing wall,
spider climber, zip line, and rope challenge courses
• Hiring motivated people with a passion for the mountain
• Conducted orientation and training for new employees
• I am a key liaison between staff, inter-mountain departments, and patrons. I used this
experience to build better training and teamwork communications
• Using my leadership ability I developed a strong teamwork environment with the end
result being proven, exceptional customer experience and satisfaction
• Built valuable relationships with vendors to accomplish budgetary goals while keeping
brand value high for company
8/2010 – 12/2010 Gondola Operations Supervisor, Heavenly Ski Resort
• Coordinating the smooth and safe daily operation the Gondola
• Helping Lift Maintenance with off season line work
• Handling conflicts and grievances with resort guests and employees
6/2007 – 9/2008 Office Manager, Adventures in Whitewater – summer
• Creation and utilization of Excel spreadsheets for raft guide river logs, expense reconciliation,
income tracking, and budget projection
• Input of guest reservations via telephone or internet
• Scheduling of raft guides and transportation
• Using QuickBooks for daily accounting and payroll
• Ordering of operational supplies and retail items for multiple locations
• Documentation of operations for state regulatory agencies
• Advocating and encouraging open communication and creative thinking with co-workers and
employees using team building techniques
10/2005 – 5/2010 Lift Operations Foreman, Winter Park Resort – winter
• Responsible for the hiring, placement, training, scheduling, evaluation, payroll, discipline, and
termination of seasonal employees
• Coordinating the smooth and safe daily operation of 12 lifts
• Mechanical knowledge of all lifts, ANSI, CTSB, and Forest Service regulations
• Handling conflicts and grievances with resort guests and employees
• Acting as a liaison between the lift department and other resort work groups in order to provide
the best guest experience
Education
2013 NFPA Aerial Park Technical Rescue Certification
2013 Bonsai Practitioner Certification Level 1
2013 Bonsai Ropes Challenge Course Rescue Certification
2010 Outdoor Emergency Care Certification
1996 – 1998 Utah Valley State College general education
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