Administrative Assistant Manager

**** *. ***** ******, ***** North, Apt #*-G . Bronx, New York 10466

Home 718-***-**** Message 718-***-**** . E-mail ********.****@*****.***

Michelle Eans

Summary of qualifications

Ten years experience in Administrative Support, supporting Sr. Managers,

Directors, Commissioner and Senior Vice President

Ability to work in a fast-paced atmosphere and to take on complex projects

Maintain all record-keeping procedures without error

Delegate responsibilities to employees to meet company's expectations

Effectively develop telephone communication skills, proactive in taking

initiative for new projects and consistently met quotas and deadlines

Set-up and scheduling Domestic and International travel and hotel

accommodations

Maintain payroll and time, manually and electronically.

Create and Process Purchase Orders, Sales Orders and Invoices in SAP.

Updated raw material specifications and add new materials in Microsoft and

SAP system.

Update and creating files, Access databases, Excel spreadsheets, PowerPoint

presentations and proposals for new sales projects.

Expert user in Microsoft Office products.

Provide Technical/ Help desk support for U.S.A. and international companies.

Order supplies for departments, sort mail, send fed-ex packages, dictation

and meeting minutes

Managed Weekly/Monthly Staffing Reports, Organizational Charts, updated

monthly HR Metrics reports, scorecards and charts in areas of headcount,

Time to fill, turnovers and safety.

Analyzed Key Performance Initiatives for the following areas: Headcount,

Time to Fill, Turnover, Safety, Salary and Reduction in Force for

Organizational Development and strategic planning for the company.

Recruited for Executives, Administrative Support, Analysts, Staff Attorneys,

Healthcare Professionals and Managers, Entry-Level, Exempt and Non-Exempt

positions.

Create Training Manuals, Orientation Packages, and Hiring Process Manuals

for HR Executives and Support.

Managed employee transactions ensuring data integrity in HRIS. Created and

managed spreadsheets and SharePoint sites, maintaining employee records,

including but not limited to new hires, terminations, department transfers,

location changes, job discontinuance, FMLA and other types of leaves.

Develop database to store and search resumes, as well as Job applicant

database for EEO.

Manage and audit performance evaluations and employee reviews.

Create Bonus Packages and Slide Show Presentations

Coordinate College Recruitment for MBA Graduates, Job Fairs, creating and

sending Invitation packages, Job Offer packages, New Hire packages, and

rejection letters to job candidates, conducts telephone and face to face

interviews.

Create Job Requisitions and posting job openings on Monster.com,

Careerbuilder.com and Department of Labor.

Sorting and evaluate resumes for Recruiter.

Processed Benefits packages, I-9, W-4 and drug screening.

Manage and audit performance evaluations and employee reviews.

Knowledge of HIPAA Privacy and Security Regulations.

Professional Skills

Computer Skills:

Access

MS Project

QuickBooks

Taleo

ADP

Outlook

RecruitMax

Visio

Concur Expense 7x

PowerPoint

SAP

Windows

Excel

Publisher

Share Point

Word

Office Skills:

Accounting

Collections

Expense Report

Receptionist

Appointment Setting

Customer Service

FedEx

Scheduling

Bookkeeping

Data Entry

Filing

Tax Preparation

Business Presentation

Dispatching

Mailroom

Travel Arrangement

Calendar Management

Event Planning

Payroll

Short-Term Assignments

Sep.2007- Oct. 2007

HR Assistant

Port Authority of NY & NJ, New York, NY

Apr.2007 - Aug.2007

Administrative Support

Accountemps, New York, NY

Jan. 2007

Administrative Assistant

Morgan Stanley (Access Staffing), New York, NY

Jun. 2005 - Sep. 2005

Administrative Support

Home Builder's Association (First Pro), Clarkston, GA

Oct 2002 -Feb. 2003

Administrative Support

Emory Temporary Services, Atlanta, GA

experience

Sep 2005 - Dec. 2006 Spherion

Corporation Conyers, GA

HR Administrator

Provided Administrative support to Sr.Vice President of Human Resources,

Human Resources Directors and Managers during company merge of Lithonia

Lighting Co. and Acuity Brands. Developed databases systems. Developed new

training programs and conduct Job Fairs for C.R. Bard.

Apr.2004 - May 2005 Delta Air Lines, Inc (Delta

Global Services) Atlanta, GA

Clerk/ HR Assistant

Administrative support for the Leadership and Recruitment team, Director of

In-Flight Training, Manager and Audio-Video Technicians.

Mar. 2003-Apr.2004 Siemens ICM Networks (Superior

Technical Resources) Atlanta, GA

Administrative Assistant

Administrative support for U. S. Sales & Marketing Executives and Project

Managers.

Dec. 1999 - Sep. 2002 Volt Service

Group Dunwoody, GA

Administrative Assistant

Administrative support to US Field Tax Department Senior Manager and Senior

Tax Analysts. Gathering and organizing documentation to support tax audits

with the Internal Revenue Service throughout the United States during the

Hewlett-Packard and Agilent Technologies Company split, and Hewlett Packard

merge with Compaq.

Oct. 1998-Dec. 1999 Georgia Community

Health Atlanta, GA

Administrative Assistant/System Support Specialist

Administrative Support for Commissioner's Office at Georgia Community Health

for the System Management Card Control Unit was responsible for receiving

written and telephone requests from the Department of Family and Children

Services (DFACS), Social Security Administration (SSA), and Electronic Data

Systems (EDS) to update Medicaid eligibility records in the statewide

database.

Oct. 1997-Sep. 1998 Media

One Atlanta, GA

Office Manager/Administrative Assistant

Administrative support to the Director of Quality Control Department.

Maintain the company's budget, bookkeeping, payroll, equipment maintenance,

supply inventory and ordered supplies as needed. Go on-site to assist QC

Inspector by shutting down location that in violation of DOT standards.

Education

2012 Westchester Community College

Valhallak, NY

Major: Business

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