Manager Management

BONNIE PATRICE

nd

*** *** ******, ***** ***** Beach, Florida 33160

Phone: 305-***-**** Email: *************@*****.***

PROFESSIONAL PROFILE

In-depth knowledge of property management principals, procedures and standards. Skilled at increasing occupancy,

training staff and administration. Able to build excellent tenant, management and vendor relations and solve problems in

a timely manner. Strong communication skills both written and verbal. Proficient in Windows • MS Office Suite (Word,

Excel), Jenark, Skyline, RentRoll and Dashboard. Fluent in English, Conversant in Spanish.

EMPLOYMENT HISTORY

Property Manager, Fosdick Realty, Lauderdale Lakes, Florida 2011 – 2013

Seawind Lakes Apartments, Enclave Hills Apartments

• Successfully managed over 300 rental apartments in a portfolio of 2 buildings

• Managed, hired and mentored a team of 12 employees ensuring long term profitability

• Negotiated contracts for new leases and renewals

• Reviewed prospective applications and determined rental status of potential tenants

• Established payment plan to collect back rent in a timely manner

• Prepared necessary documents for eviction and represented the property during legal proceedings

• Maintained property by investigating and resolving tenant complaints and enforcing rules of occupancy

• Handled payroll, rent collections, deposits, accounts payable, and accounts receivable

• Updated vendor licenses and insurance certificates

• Selected and negotiated with contractors and vendors to complete various projects

Property Manager, KW Property Management, Miami & Ft. Lauderdale, Florida 2009 - 2011

The Ellington, Garden Apartments, The Atlantis

• Increased occupancy from 80% to 97% of a 345 unit rental community, increased occupancy from 26% to 98%

within a 100 garden style apartments, overseeing a staff of 8 employees

• Created weekly & monthly reports on the local market, rental revenue, occupancy, delinquencies, and evictions

• Processed and approved rental applications and lease renewals

• Obtained, compared quotes for maintenance and repairs; planned and scheduled repairs

• Managed data base and cash flow including accounting procedures, collecting rents and bank deposits

• Handled day to day legal issues including collections and evictions reducing delinquencies to 1% or less

• Conducted daily property inspections

• Created marketing & advertising strategies for leasing

• Investigated complaints, disturbances, violations and resolved problems to improve resident satisfaction

Property Manager, Gator Development, Miami & Ft. Lauderdale, Florida 2005 - 2009

Sunworld Apartments, Ashley Place, Oceanview Apartments

• Increased occupancy within 3 buildings from 60% to 100% to include 0% delinquency

• Successfully managed a portfolio of 3 buildings totaling 288 units

• Oversaw operations, maintenance, administration, and improvements of residential property

• Maintained records of rental agreements special permits, vendors licenses and certificates

• Inspected grounds, facilities, and equipment routinely to determine necessity of repairs

• Met with prospective tenants to show properties, explained terms of occupancy to qualify eligibility

EDUCATION

Hofstra University – Long Island, NY

Bachelor of Arts: Business Management

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