Project Management

Rhonda Lee

**** ******* *****, ******, ** ***** . C: 201-***-**** . H:

704-***-**** . ********@*****.***

Qualifications Profile

Highly motivated and results-oriented professional with hands-on business

analysis experience, excellent project management skills, and advanced

technology degree prepared to excel in a Business Analyst role.

- Communicate with key stakeholders across the hierarchy to gather and

define requirements and specifications for large-scale IT development

and reengineering projects.

- Prepare detailed business requirements documents (BRDs), system

requirements specifications (SRS), system design specifications (SDS),

functional specifications, and project plans.

- Interface with technical staff to ensure solutions adhere to

requirements and specifications, deliver on stakeholder needs, and

meet all deadlines.

- Extensive experience in highly regulated industries, adept at ensuring

compliance with federal and state regulations, internal controls, and

corporate policies & procedures.

- Compile data from multiple sources, query databases, create charts and

graphs, and produce informative reports highlighting project status,

issues, remediation strategies, and other key metrics.

Core Technologies

Environments Windows, Microsoft SQL Server 2008

:

Applications Microsoft Project Professional, Microsoft Office (Word, Excel,

/ Tools: PowerPoint, Outlook, Access, Visio), Lotus Notes, Oracle 8i /

9i, Aqua Data Studio, SAP, Financial and Legal Software, SQL

Education and Credentials

Master of Science, Business and Information Systems (2013)

New Jersey Institute of Technology, Newark, NJ

Bachelor of Science, Administration, Project Management Major (2011; GPA

3.94, Summa Cum Laude)

Associate of Science, Paralegal Studies, 2009 ~ GPA 3.71, Honors

Colorado Technical University Online, Colorado Springs, CO

Experience Highlights

Accenture, Charlotte, NC

Underwriter Senior Analyst, 10/2012 - Present

Leverage critical thinking skills to ensure mortgage acceptability and

compliance with federal and state regulations, bank standards, and investor

guidelines. Perform analyses to support report preparation. Present regular

status and progress updates to key stakeholders. Verify accuracy and record

a variety of financial information; produce detailed assessments of future

ability to pay.

< Recognized for outstanding performance and contributions with

promotion to Underwriter III with $1M signing authority for Bank of

America; previously worked on Citibank account.

< Thoroughly assess complex information to make sound judgments in

alignment with all regulations and standards while driving increased

efficiency and accuracy.

New Jersey Institute of Technology, Newark, NJ

Master of Science Student, 9/2011 - 5/2013

Earned Master's degree with a focus on Business and Information Systems.

Gained hands-on experience performing business analysis tasks to support

large-scale IT projects and initiatives; used Waterfall software

development model, designed databases, wrote queries. Conducted research,

wrote papers, and delivered presentations to peers and faculty. Built upon

previous education focused on administration and project management.

Completed extensive coursework in information systems, computer science,

and management; key topics included business process innovation, advanced

systems analysis & design, enterprise data management, knowledge

management, IT service management, information systems principles,

organizational behavior, emergency management informatics, multimedia

telecommunication, accounting & finance, and legal & ethical issues.

< Excelled as Business Analyst Intern with Tax Pros (9/11-10/12). Wrote

SQL queries, created pivot tables, and produced custom Excel reports

for executive summaries, ad-hoc reports, daily reports, and custom

charts and graphs. Collaborated on development and created Visio

diagrams for implementation of new tax / payroll database system.

< Communicated with stakeholders, Subject Matter Experts (SMEs), and

staff members to gather and define requirements and specifications for

new and re-engineered applications.

< Wrote comprehensive business requirements documents (BRDs), system

requirements specifications (SRS), system design specifications (SDS),

functional specifications, and project plans.

< Collaborated on group project to determine cost, measure ROI, and

manage process for implementation of new ERP system.

< Defined requirements, determine costs, wrote project report, and

presented finding to peers and faculty for development of new online

learning Web site.

< Completed comprehensive project on service transition to improve

competitive position of airline booking system; focused on Change

Management, Knowledge Management, and Configuration Management and

measured KPIs and balanced scorecard for performance management.

The Dana Company, Metuchen, NJ

Underwriter, 3/2012 - 10/2012

Served in contracted position working closely with top loan officer to

process a high volume of loan applications for Metuchen Savings Bank.

Interfaced with colleagues, clients, and outside parties to obtain legal

documents and compile / verify information; calculated income from multiple

sources. Regularly updated stakeholders on status.

< Initiated workflow improvements boosting productivity and efficiency

to remain ahead of schedule, increase client satisfaction, and drive

retention.

Kelly Services, Westfield, NJ

Loan Reviewer / Loan Processor, 1/2011 - 3/2011

Reviewed various loan documents, compiled information, verified accuracy,

and determined appropriate avenue for foreclosure loans for Deloitte &

Touche. Ensured consistent adherence with strict bank policies regarding

loan processing and closing.

< Achieved high levels of accuracy and efficiency in processing complex

and diverse loan applications.

~ Prior experience includes progressively responsible positions in loan

processing, underwriting,

and sales with top financial institutions. ~

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