Sandra Diaz
Bay Point, CA
*********@***.***
Known in both the QA and Direct Sales as “one of best we have ”. I strive to constantly improve upon current skills
and I am not afraid to learn a new skill as needed. I recently completed my BS degree in Business Information Systems
with a 3.75 GPA. I am passionate about communication among departments to achieve a balance between putting out top
quality products and meeting deadlines.
SKILLS:
Windows (NT, Vista, XP, ME) HTML Java Script FileMaker Pro Carbon Copy32
SQL Dos Perl Arc Info Unix
Awk DWS TCP/IP Windows Perforce
Mac X+ C++ Power Point FTP Telnet
FOREIGN LANGUAGES:
Spanish – Native speaker
Portuguese – Native speaker
German - Speak/Read/Write conversationally
ATTRIBUTES/ACHIEVEMENTS:
Self motivated
Always strive for efficiency
Know how to set and meet deadlines
Strong team player
Excellent Customer Relations skills
Strong understanding of the role all departments play in the development and launch of a product.
Passion for Quality in all areas of the company and the company’s products
Developed automated data analysis tools for Delco, Kenwood, and Clarion projects that saved the company
thousands of dollars in testing equipment and time while at Etak Corp.
Implemented isolated testing of Palm hand held devices with all peripheral devices and software.
EXPERTISE:
QA methodology
Localized projects for Latin America and Europe
Managing version control from project inception to product launch
Root Cause Analysis
Writing Test Plans/Test Cases
Performance Testing (Load and Stress)
Proofreading technical and localized documentation
Mapping data and data conversion.
Leading several projects at once
Build Verification, Black Box, White Box, Browser, Localization, and Internationalization testing
Troubleshooting software, hardware, and 2-Way Satellite Internet Access Issues
WinNT Server/Client setup
Assisting clients with product questions issues
Training sales teams
Managing events
EMPLOYMENT:
Contractor for Language People (Vallejo CA) 5/01/2011 – Present Portuguese Interpreter
On call assignments to interpret for Portuguese speaking individuals at Hospitals, Courts, and so on
American Newspaper Marketing 11/01/2001 – 02/15/2013 Sales Manager
Setting up and overseeing sales booths (Bay Area news Group Publications) at special events.
Training new members of sales team.
Mapping out territory for door to door sales team.
Establishing new accounts.
East Bay Marketing 02/16/2013 - Present Sales Manager
Setting up and overseeing sales booths (Bay Area news Group Publications) at special events.
Training new members of sales team.
Mapping out territory for door to door sales team.
Establishing new accounts.
Quality Partners (Now Intertek) 08/2002 – 2/2004 QA Engineer
Worked on Anteater, Palm150G Conduit, Kyocera XS Voice, SonyySX 1131 - 1132, Tungsten 2.1, and Zire 7.1, and
Localized Integrated Keypad Software
Palm Inc. 11/20/2000 - 06/18/2001 International SQA Lead
Lead SQA of peripherals for International devices (Localized, French, Italian, German, Spanish, and Japanese).
Writing/proofreading test plans, test cases, vendor packets, and procedures
Proofread design specifications, engineering specifications, marketing documentation, and user guide documentation
Oversee outsource testing and report status to Project Management and Marketing.
ZapMe Corp. (Bought by Gilat SatCom) 04/05/1999 - 10/11/2000 QA Engineer
Blackbox/Integration testing of ZapMe browser interface with Server/Client images
Black-box testing of School Server/Client images
Writing/proofreading test plans, test cases and procedures
Proofread design specifications, engineering specifications, marketing documentation, and user guide documentation
Writing perl scripts in Winnt environment as needed
Build, QC, and delivery of weekly Ad package to Release Management for deployment to School Labs nation wide.
Etak Inc. (Now Teleatlas NA) 06/1995 - 04/05/1999 QA Specialist
Blackbox/Integration testing of digital map data (localized in German, French, Italian, Dutch, and Spanish) with Auto
Navigation device
Using data conversion tools to convert latitude/longitude data from one type to another
Field testing in France for french digital maps for Sony navigation system
Using Unix, awk, perl, SQL, DWS, GWS, and Arc Info to extract, format, filter, and QA digital map data
Writing/proofreading test plans, test cases, and procedures.
Proofread design specifications, engineering specifications, marketing documentation, and user guide documentation
EDUCATION:
CA Life Insurance License Dec 15, 2011
BS in Business(Com/Tech) University of Phoenix 2011
License to sell Life Insurance in California 2011
Arc Info USGS/Etak 1998
Testing Computer Software LogiGear (Golden Gate University) 1997
Computer Programming CLC (University of Phoenix) 1995
INTEREST:
Maintaining the original “intent”, “thought process” of the author when translating.
Currently translating a book “God Still Speaks” into Spanish .
Languages
Traveling
Outreach Projects