Customer Service Medical Assistant

Objective: To obtain a position as a Medical Assistant in which I can

utilize my skills and experience while continuing to learn new skills,

which will aid me in advancing within the structure of the company for whom

I am working.

Professional Experience

Medical Office Management Microsoft Word and Excel EKG Procedures

Hematology/Phlebotomy CPT Coding and Billing CPR Certified

Computerized Finance Records Management Patient Care Skills

OSHA/HIPAA Certified Minor Office Surgery Pharmacology Skills

Education

Sojourner Douglass College TESST College of Technology Job Corps

Baltimore, Maryland

LPN to RN program Towson, Maryland Laurel, Maryland

November 2008 - Medical Assistant Program High School Diploma

present Certificate, 2006 CNA, 2005

Work Experience

Intake Clinician

Center for Addiction Medicine

March 2008-Present

Duties include customer service, faxing, copying, answering multiple phone

lines, verifying insurance, scheduling appointments, registration, filing,

customer service, collecting fees, drawing blood, PPD, EKG's,Vital

signs,HIV counseling, medical record release, Preparing Chart Audits,

Medical evaluation and Intakes,etc.

Front Desk Agent

Glass Substance Abuse

August 2008- June 2013

Checking in patients prior to them receiving medication, answering multiple

phone lines, copying, filing, collecting fees.

Plus Champion

Sam' Club

October 2007- March 2008

Upgrade customers to the top memberships; also train other employees on the

advantages of plus memberships. Working the front end and back end to help

with the sales of plus membership. Daily and weekly reports on sales and

marketing, etc.

Comfort Inn

Front Desk Agent

June 2007- October 2007

Assist customers with reserving rooms and meeting areas, direct patrons to

local entertainment venues and process transactions during checkout

process.

Federal Hill Charles Village

Medical Assistant/Externship

June 2006 - July 2006

Assist medical staff with patient care and documenting patient charts,

vital signs, measurements, EKG's, injections and minor office procedures.

Answering telephones, filing, copying and scheduling appointments.

Checkers

Cashier/Board Member

Aug 2003 - Mar 2004/September 2006- May 2007

Took customer orders, prepared and packaged food items and performed

general maintenance of the restaurant.

References provided upon request

Contact this candidate