Customer Service Manager

JUDY RICHARD WALKER, RRT

Winnetka, CA ***** 504-***-**** (Cell)

************@*****.***

CREDENTIALS & SKILLS

RRT (License No. 139579)

CRT (Credentialed 10/24/2013 - 10/31/2018)

Respiratory Care Board of California-

(RCP-License No.35056 )

BLS (American Heart Association-Expires 09/2014)

ACLS(American Heart Association-Expires 10/2015)

Los Angeles Fire Card (Expires 10/2016)

HIPAA Certified

California Law and Ethics Course

MEDITECH - Medical charting program

Microsoft Word/Excel/Power Point

Professional customer service skills

Excellent communication skills

PROFESSIONAL EXPERIENCE

Respiratory Therapist

01/2014 - Present

Capri in the Desert

Lancaster, CA, 93535

DUTIES: Sub Acute, Initiation and continuous monitoring of CMV, A/C,

SIMV, BiPAP, CPAP, weaning from spontaneous ventilation, monitoring

cuff pressures, suctioning (nasopharyngeal, oropharyngeal, tracheal

and in-line), tracheal and stoma care, HHN treatments, equipment

processing, patient transport, oxygen therapy, bedside assessment of

patients, oral care, chest physical therapy, and monitoring vital

signs.

Sales Associate

09/2011-08/2013

Macy's

Canoga Park, CA

DUTIES: Included sales, customer service, re-stocking inventory,

maintaining an orderly department and fitting room.

Assistant to the Director of the Library

07/2008 - 08/2010

Our Lady of Holy Cross College

New Orleans, LA

DUTIES: Assisted the Director of the Our Lady of Holy Cross College

Library with administrative duties, including: completed monthly

financial reports, developed and maintain excel work-flow spreadsheet,

developed and maintained monthly acquisitions list, processed library

books, restocked inventory.

Assistant to the Business Manager

06/1985 - 05/2008

Academy of the Sacred Heart

New Orleans, LA

DUTIES: Assisted the Business Manager of the Academy of the Sacred Heart

with administrative duties, including: troubleshooting and maintaining all

computer equipment and supplies, developed and inputted student

registration/enrollment, maintained current student database, maintained

business office general ledger/budget, reconciliations, account payables,

account receivables, generated monthly financial statements, coordinated

tuition loans with First Bank and Trust, assisted the Business Manager with

tuition collections, processed employee benefits, payroll and customer

service

CLINICAL EXPERIENCE

Valley Presbyterian Hospital, Van Nuys, CA

07/2013 - 09/2013

ICU, Initiation and continuous monitoring of CMV, A/C-VC+, BiPAP,

weaning and Extubation from spontaneous ventilation, monitoring cuff

pressures, in-line suctioning, HHN treatments, MDI treatments,

collection of Sputum samples, Bedside assessment of patients, and

monitoring vital signs.

San Gabriel Valley Medical Center, San Gabriel, CA

05/2013 - 06/2013

General floor care, Sub Acute, ICU, Initiation and continuous

monitoring of CMV, A/C-VC+, BiPAP, weaning from spontaneous

ventilation, monitoring cuff pressures, suctioning (tracheal and in-

line), tracheal and stoma care, HHN treatments, MDI treatments,

collection of Sputum samples, equipment processing, patient transport,

oxygen therapy, Bedside assessment of patients, oral care, chest

physical therapy, and monitoring vital signs.

Kindred Hospital, Los Angeles, CA

02/2013 - 04/2013

General floor care, Sub Acute, ICU, Initiation and continuous

monitoring of CMV, A/C-VC+, BiPAP, Assisted intubation, weaning and

Extubation from spontaneous ventilation, monitoring cuff pressures,

suctioning (nasopharyngeal, oropharyngeal, tracheal and in-line),

tracheal and stoma care, HHN treatments, MDI treatments, collection of

Sputum samples, drawing and analysis of ABG's, equipment processing,

patient transport, oxygen therapy, EKG'S, Bedside assessment of

patients, oral care, chest physical therapy, and monitoring vital

signs.

Rapid Therapy, Mission Hills, CA

11/2012 - 01/2013

Outpatient Pulmonary Rehabilitation: Assisted with patient care during

daily exercise, patient education on incentive spirometry, positive

end pressure technique (pep), pursed lip breathing technique, chest

physical therapy (manual and Mechanical), monitored vital signs,

assessment of patients, oxygen therapy, 6 minute walking test, and

maintained oxygen tanks.

EDUCATION

Concorde Career College

Respiratory Therapy, Associate in Science Degree

North Hollywood, CA

03/2012 - 09/2013

Our Lady of Holy Cross College

Applied Sciences Pre-professional Program

New Orleans, LA

09/2007 - 05/2010

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