Customer Service Human Resources
Resume:
Clara Coapstick
*** ***** ***** ****** - ********, IN 46319
Home phone: 219-***-**** -- Cell phone: 219-***-****
***************@*****.***
EDUCATION:
Brown Mackie College Merrillville, IN
Bachelor of Science May 2012
Healthcare Management (3.8/4.0 GPA)
Brown Mackie College Merrillville, IN
Associate of Applied Science July 2009
Medical Office Management (3.86/4.0 GPA)
SKILLS:
Outstanding Customer Service Business Communications
• •
Exceptional Organization Skills Knowledgeable on Access, Power Point,
• •
Switchboard Operations Word and Excel
•
File Management
•
BACHELOR EXTERNSHIP
The ARC: Northwest Indiana Gary, IN
Health care Administration April 2012
• Assisted Human Resources and Staff Development Departments with confidential material in
file management.
• Within Staff Department, assisted in data entry of their staff reports results, then proper filing.
MEDICAL EXTERNSHIP:
Dr. S. Aurora Munster, IN
Medical Office Extern June 2009
• Maintaining company’s medical records by performing administrative duties.
• Responsible for preparing patient charts for doctors and medical assistants.
• Transferred medical records of doctors’ emergency patients to legible reports.
EXPERIENCE:
The ARC: NW Indiana (Volunteer employment) Gary, IN.
Health Care Administration 5/ 2013 – current
Assisted Human Resources and other departments with confidential material in file management.
•
The ARC: Northwest Indiana Gary, IN
Health Care Administration March 8, 2013 to May 17, 2013
• Accounts Payable. Compiled data and entered transactions for weekly payables.
Clara Coapstick Page 2
EXPERIENCE CONTINUED:
The ARC: NW Indiana (Volunteer employment) Gary, IN.
Health Care Administration 5/ 2012 -3/2013
• Assisted Human Resources and Staff Development Departments with confidential material in
file management.
Brown Mackie College Merrillville, IN
• Federal Work Study in Financial Aid Department 5/2010 – 12/2011
Post-Tribune Newspaper Merrillville, IN
Customer Service Rep 5/2005 - 7/2006
• Cross-trained as early morning dispatcher
• Assisted former and new customer with their billing concerns and delivery needs.
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