Customer Service Data Entry

Sylvia A. Ramirez

832-***-**** cell

***************@*****.***

Work History

AOC/ PRAXAIR 11/2012 – 08/2013

Answered phones, payroll, made deposits, customer service, received packages, and

ordered office supplies

Martin Landscape Management (Contract) 5/2011 – 10/2011

Admininistration work, handling phone calls, scheduling appointments, handling payroll,

making bank runs for deposits.

SNI - Staffing Now (Contract) 2013 - 2014

Temporary Assignments

Set Environmental - Data Entry, filing, scanning files

Darling Homes - Assist with Accounts Payable

Girl Scotts Agency - Data Entry

Ryder Scott Co – Receptionist

ExxonMobil Houston, TX 1982 – 2010

2008 – 2010 Print

Worked in Customer Services in the print shop as a print operator

Assisted clients with training in compliance, focusing on deadlines and

changing priorities

Coordinated files and oversaw all aspects of the printing department

Planned and organized work to ensure goals were met.

2004 – 2008 Sr. Administrator for Building Services

Assisted security with outside visitors and vendors

Oversaw shipping and receiving department

Work with the AA’s in the training department on classroom setups

Making sure delivery tickets match the invoices before being paid thru our

Accounting department.

Responsible for all communications and services provided by McCoy’s, Steele

case, KBR, Pioneer Services and Pitney Bowes

Handling all Service Request, Making sure they were completed and close out

at the end of each month.

1999 – 2004 Coordinator

Oversaw the Exxon Mobil merger where my duties included relocating over

750 employees to Houston and ensuring new offices were ready and fully

functional

Coordinated various building projects and office moves for Exxon Mobil

Worked with onsite PC support team, phone contractors, and movers to handle

all office moves

Handle all building service request and closing them out.

Dispatch all Building service request.

1986 – 1998 Data Processor

Processed Accounts Payable and expense invoices

Assisted the purchasing department with invoices, data entry, and maintained

shipping and receiving records

1982 – 1985 Mail Processor/Team Leaders

Started as a mail processor and later was promoted to Team Leader where I

trained new hires and handled all outgoing mail for the company

Responsible for sending out all mail to multiple company sites.

Software

MS Word, Excel, PowerPoint, Outlook, Lotus Notes

Education and Training

Jeff Davis, High School, High school diploma

Additional training: CPR certified, Ergonomic Contact, Safety Leader, Emergency

Response Team, Bomb squad training.

Awards

Community Services worked with United Way day of Caring. Volunteer work

thru Exxon for HPD.

Award for perfect attendance, United Way Award for my time.

Award for Exxon Mobil Merger move from Dallas to Houston.

References upon request:

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