Customer Service Sales

Seevia K. House

*** * * ******* ** Apt * (***)

***-****

H ustisford, Wi. 53034

***********@*****.***

Professional Summary

Finishing technician skilled at multiple tasks and working under pressure. Sales Associate w ith 20 years hands-on

experience. Friendly Sales associate adept at working in diverse retail and customer service environments.

E fficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales

goals.

Skills

• People-oriented

• Pallet Jack Operator

• Detail-oriented

• Fast learner

• Resourceful in Internet maneuvering

• Warehouse and fulfillment

• Microsoft Office Word, PowerPoint, Excel,

• Customer service

Outlook

Work History

Finishing technician, 11/2012 to 12/2013

Quad graphics – Ha r tford, W I

• Multi-tasked to keep all assigned projects running effectively and efficiently.

• Assembled magazines in finishing staged on binder and stitcher machines.

• Addressed quality issues in magazines.

• Organized magazines pallets in order for shipping.

• Maintained safe and clean surroundings.

Receiving Worker, 04/2012 to 11/2012

Kmart – H a r tford, W I

• Unloaded cargo from t ruck with hand t rucks and pallet jacks.

• Divided cargo received by account number and intended location.

• Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.

• Moved freight, stock and other materials to and from storage and production areas and loading docks .

Sales Associate, 03/2009 to 06/2010

Kmart West Allis – West Allis, W I

• Processed cash and credit payments rapidly and accurately.

• Responded to all customer inquiries thoroughly and professionally.

• Greeted customers in a timely fashion, while quickly determining their needs.

• Accurately logged all daily shipping and receiving orders.

ED UCAT ION:

M ilwaukee Area Technical College, M ilwaukee, Wi.

Technical Diploma, Medical Coding Specialist 2009-2011

Customer Service Sales Associate, 02/1999 to 12/2006

Boston Store – Greendale, W I

• Stocked and replenished merchandise according to store merchandising layouts.

• Priced merchandise, stocked shelves and took inventory of supplies.

• Cleaned and organized the store, including the checkout desk and displays.

• Alerted customers to upcoming sales events and promotions.

• Identified potential shoplifters and alerted management.

• Completed all point of sale opening and closing procedures, including counting the contents of the cash

register.

• Handled all customer relations issues in a gracious manner and in accordance with company policies.

• Used time efficiently when not serving customers, including folding clothes and cleaning out fitting

rooms.

• Verified that all customers received receipts for their purchases.

• Fostered a positive work environment by consistently treating all employees and customers with respect

and consideration.

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