Sales Quality Assurance

TERRY R MILLER

*** * ******* ** *** * *Orlando Fl 32804 *318-***-****

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OBECTIVE : Let's face it,it's all about business,what I can do for the company if given a chance,bring work ethics that will push revenue,generate strong leaders,have a personality easy to get along with,a team player who can't relate with failure or the option of giving up.Talent trumps know how,to know something can be taught,talents is born with.

EDUCATION: University of Miami

Valencia Community college

Osceola High School (Graduated 3.5 Gpa)

EXPERIENCE: 2014-2012 Roy O Martin plywood,(Lead man,also operator)

* Lead and managed over 20 employees at once doing day to day production of plywood, production very high pace and demanding work load for 12 hour shifts.

* Learned how to fix and also operate machines dealing with plywood production such as the sanders,saws,patch lines graders and so much more.

*obtained production goal consistently and also passed it on a day to day basis.

2012-2010 Verizon wireless,Sales Manager. Independent dealer

* Scheduling the store employees time,making sure the marketing,advertising,sales displays are up to the cooperates standards

*Planned and participated in weekly meetings for sales staff over 20 representatives

* Coordinated multiple stores opening in the Central Florida area,which subsequently generated revenue over its projected claim and it's operating income come off the charts.

2010-2007 Verizon Wireless Cooperate. Sales&Technical Consultant

*Took care of customer accounts along with trouble shooting the network,devices,up sale at the end of our visit for the fix to resolve the issue or future problems

*Became lead tech in less than 6 months,then became quality assurance to make sure the reps are handling the client with professionalism and also resolving the issue in a one resolution or at least as simple has possible while offering the correct product at the right time,in the right way shows the client that you are there for them and there issue

*Trained techs on new product knowledge along with new network enhancements

2007-2005 Stay Well Health. Insurance Agent

*Face to face business signing up families with children .(Medicaid insurance)

*Became a trainer in 8 months time, showing the agents how to talk to the families and make them feel that their needs are what you are after,and the best quality they can receive

*Became on the highest H.M.O insurance picks in the greater Orlando area

SKILLS: Computer : HTML (more than basics) C++(more than basic)

Speech: the power of speech and listening is definitely a skill,the client will tell you all you need to know and more.

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