Customer Service Sales

Anita C. Dulaney

***** ****** ***** **.

Houston, TX 77084

281-***-****

************@*****.***

Summary

Successful customer service professional identified as a top sales

performer. Known throughout the company as the "Ambassador of Customer

Service" and given annual bonuses ranging from $5,000 to $15,000. Used a

consultative approach to introduce new products and services to diverse

clientele. Capable of building loyal customer base resulting in repeat

sales with estimated daily sales of $5,000 to $7,000-having increased by up

to 10% per annum. Skilled in MS Windows, Word, and Excel; proficient in 10

key-by-touch.

Work Experience

Kati Sportcap, Inc. Houston, TX 3/2001 - 12/2013

Customer Service Representative

. Identified as a top sales producer, increasing sales by up to 10% per

annum, estimated at $5,000 to $7,000 daily

. Built a loyal customer base resulting in customer retention and repeat

sales using consultative sales approach

. Promoted merchandise and positive company image to diverse clientele

by identifying products and services to best suit their needs

. Called "Ambassador of Customer Service" by associates throughout the

company

. Expedited sales orders in BIS order entry system

. Authorized customer credit applications

Education

Katy High School, Katy, TX

Additional Education

Sam Houston State University, Huntsville, TX, Elementary Education, 18

hours

Contact this candidate