Management Customer Service

Patrick Grutter

Residence: 407-***-**** P.O Box 121042 Clermont, FL 34712 ********@***.***

Professional Profile

Twenty plus years of progressive leadership experience in Engineering, Operations, Product Development,

Manufacturing Engineering, Quality, Applications, and Technical Product Management leadership roles in large,

multi-site companies in United States and international.

Certification

Rockwell Laser: Laser Safety Officer (LSO) Human resource management

MIT: Advanced Robot & Laser Programming J.D EDWARDS: Computerized Management

SCS: Defense Satellite Management Program FIRSTLOGIC: Siebel 2000 6.0,

Milsat: ELINT Satellite Management Program Kaizan/Continuous improvement/5S

MP2 Management System Siemens: PLC HMI Programming

Six Sigma, SPC and DOE Techniques OSHA: 30-Hour Compliance Course

Rockwell Automation: PLC HMI Programming U.S. Army Corps of Engineers Management

SAP Management System WMS Warehousing Management System

Lean Manufacturing Black Belt Hazardous Materials Management

Professional Value Offered

Executive leadership experience accountable for strategic technical and product development direction supporting the

overall business strategy. Capital Projects Management, Numerous Plant Startups, P&L Management.

• Languages Arabic, English, French, Mandarin Chinese.

Professional Experience

VP of Operations, 2007

2014 DAV HEALTHCARE SERVICES

United States and Internationally

• Administrate the planning and execution of Engineering and construction projects in Federal hospitals and facilities.

• Proven track record in business development, operational and process improvement, regulatory oversight.

• Personally closed contracts for up to $25m with organizations such as the VA, DoD, EPA, DOE, NSA, GSA and USDA.

Corporate Director of Operations, 2002

2007 ODESSA GROUP

United States and Internationally

• Responsible for coordinating complex government accounts developing strategic senior level relationships with

governmental and non-governmental officials dove sales growth from $1.5m to $3.5b in four years.

• Overseeing deliverables of engineering services, managing customer service, assisting the Sales force with account renewals, and

collaborating with other units on program development.

• Saved $3.2 million in four years by bringing in project/programs under budge and on time.

Facilities Engineering Manager, 2001

2002 GOODRICH AEROSPACE

Des Moines, I A

• Management of facilities engineering/maintenance team of 4 Iowa manufacturing plants.

• Implemented continuous improvement projects resulting in 40% reduction in product unit cost.

• Delivered products on time with a 99% customer satisfaction rate by using ISO 9002 techniques.

Plant Manager, 1997

2001 JOHNSON CONTROLS

Hudson, W I

• Management of operations for manufacturer of Ford automotive seating systems.

• Lead two shift workforce of 148 Production, Maintenance, and Purchasing and Distribution personnel.

• Developed manufacturing plant with a hands-on approach to assigning staff responsibilities.

• Established an inventory control system for all parts and components at a 10% annual savings.

• Delivered products on time with a 97% customer satisfaction rate by using ISO-9001 standards.

• Sourced and closed contracts with area vendors for $272k savings.

Engineering Manager, 1994

1997 FORD MOTOR COMPANY

Flat Rock, MI

• Direct and manage multiple concurrent engineering projects while ensuring their success in meeting their respective objectives.

• Implement approved engineering budgets and monitor actual expenses to ensure they fall within budgets, analyzing out of budget

expenses and ensuring they are offset in other areas of the project unless fully justified.

• Developed three year engineering strategy to reduce $4M in engineering cost.

Senior Information Officer, 1986

1994 NATIONAL SECURITY AGENCY

United States

• Managing information technology strategies and maintaining the integrity of the existing technology environments supporting the

various business units including all data centers, communication networks (voice and data), application development teams and their

processes, and computer systems operations.

Education

2003 University of Notre Dame

Notre Dame, I N

• MBA Business Leadership

1990 University of Notre Dame

Notre Dame, IN

• Master of Science Computer Science and Engineering

1986 University of Maryland

College Park, MD

• Bachelor of Science Computer Science and Engineering

Computer Experience

• Programming: HMI, Java/ J2EE, TCL, PL/SQL, .NET Framework, SOAP, WSDL, C/C++/C #, Perl Scripting, Visual Basic, Open source

GNU, RUP, CMM and software development,, ProWORX32, PL7, Ladder Logic.

• Networking: LAN/WAN, TCP/IP, IPX/SPX, T1, VPN, RAS, WINS, DHCP, DNS, DSL.

• Software / Tools: Zenon, Siebel, Wonderware, FactorySuite, Solidworks/PDM, SAP ERP, SolidWorks 3D, SCADA, DataStream, MP2

Oracle, PeopleSoft, JD Edwards.

• Security: PCI, Cisco PIX, Sarbanes Oxley Cisco IOS Firewall Feature set, Watchguard Firebox, Norton Personal Firewall, McAfee

Personal Firewall, antivirus software.

• Hardware: PC/Server assembly and repair, routers, switches, hubs, peripherals, Nortel Module ICS, Panasonic PBS, cabling (voice

• Certificates: VSAT networks, Satellite communication, Network Equipment and Administrations, Cisco CCNA, Java Server Page

Programming.

• Computer Operating Systems: Windows (WinNT, Win2000, Win XP, VISTA, Win 7), Linux

Computer Applications: Microsoft office: Word, Excel, Access, PowerPoint, Visio

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Military

U.S. NAVY RESERVES 1988 TO 2002

• 0286 Advanced Foreign Counterintelligence Officer

U.S. MARINE CORPS ACTIVE 1980 T0 1988

• 0251 Interrogator/Debriefer

Security Clearance

• Active U.S Government Clearance

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