Customer Service Data Entry
Resume:
Mahmoud Ramahi
Amman. Jordan
************@*******.***
date of birth: 3rd /mar/1982
NATIONALITY: Jordanian
Objectives
Seeking a position which meets my skills and dynamic personality as this will contribute in
exerting all efforts possible to maintain optimum productivity.
Education:
BA. English Language and Translation/Minor-English Literature
Alzaytoonah Private University (2007) ( Amman, Jordan)
American Studies (Non Degree Program) 2012
Grinnell College. (USA, Iowa)
Experience:
Interpretation and Translation.
2005- Ongoing
-Freelancer Arabic- English and English- Arabic translator and interpreter.
- TV series and movies subtitle Freelance translation.
Grinnell College (2012-13)
Department of Arabic and French (language Assistant)
Mahmoud Ramahi
In Grinnell, my major role was to assist in teaching Arabic to American students. My duties were Class
room teaching sessions for intermediate and advanced students, tutoring and running language tables.
Royal Jordanian Airlines
May/2005- 2012
The In-flight Services Department- Crew Training & Development Supervisor.
At the In-Flight Department, my major role was to supervise the training process of almost a thousand of
employees. Cabin safety, aviation security and customer service were main aspects the training focused on.
Aramex (Arab American Express) Amm.
Aramex Media ( 2003-2005)
English section Supervisor.
I used to monitor the local demand on the periodicals and fiction books that were imported from England
and the USA then distributed in the country.
2001 – 2003
Operations Senior officer.
Aramex is a global company that provides total logistics and transportation services. The Operations
section was concerned with Airway billing, data entry, shipments tracking and shipments sorting.
Skills
-Excellent oral and written communication skills, problem solving, analytical and troubleshooting skills.
- Able to function in a multi-cultural environment.
-Computer skills
-Prioritizing and organizing daily follow ups to ensure timely resolutions
- Able to function under pressure.
..References are available upon request
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Mahmoud Ramahi
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