Customer Service Sales

R ikki Duncan

RD

**** ****** * ***********, ** *4037

T: 816-***-****

E: r i *********@***.***

Objective

I am seeking a local position in which allows me to use my communication

skills, and to make a positive contribution.

E xperience

Technical Consultant, Sprint- Wireless Lifestyle

Warrensburg, MO 2009-2012

Responsibilities

Cell phone repair

Software/fi rmware modification

Customer Service and Education

Sales

I nventory control

Guest Services Manager, Days I nn

Concordia, MO --- 2009-2013.

Responsibilities

Customer Service

B illing

M anagement

Scheduling

I ndependent I nsurance Agent, Aflac

Kansas City, MO 2008-2010

Responsibilities

P romoting products

Generating leads

I ni tiating Sales

Customer service and claim assistance

Sales Representative, White Wireless

Kansas City, MO 2004-2008

Responsibilities

Designed, developed, and implemented marketing strategies

Generating leads

I ni tiating Sales

I n ternet and Retail Sales

Education Richmond H igh School

1999

M oberly Community College

August 2001- Public Speaking

Kaplan University

A ugust 2008- Psychology

Skills Communication

Self Starter

M arketing

M icrosoft Office

I nventory Control

M anagement

Strong Customer Service Skills

T yping 65 wpm

Certified Wireless Technician

Soldering

Software/Fi rmware Modification

References Available upon request.

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