Customer Service Representative, Marketing, Notary Public

Location:

Posted:

March 28, 2014

SYLVIA RAMIREZ

Objective

To obtain an office administrative position with a well established company where my experience and skills

would be an asset to your company.

Experience

02/2012 – 08/2013

Stewart Title of California Bakersfield, CA

RECEPTIONIST

Greeted, assisted and directed clients and the general public.

Answered all incoming calls, messages and handled callers inquiries.

Handled and maintained scheduling of all outgoing and incoming pick-ups and deliveries.

Maintained phone list and calendar for office staff.

Assisted Escrow Officers and Title Officers in the scanning of there documents in the proper folder.

Opened and packaged Buyers and Sellers Escrow packages to be signed.

Picked up and distributed mail.

Maintained and organized reception area with a sufficient amount of overnight shipping supplies.

09/2000 – 01/2008

Ticor Title Company Bakersfield, CA

Notary Public / Escrow Assistant / Marketing Representative

Coordinated and scheduled appointments for Buyers and Sellers escrow instructions and lenders loan

documents to be signed and notarized.

Assisted Escrow units as an Interpreter with all Spanish speaking clients, which included opening

escrows, typing amendments, packaging escrow and lenders documents.

Assisted Receptionist in answering calls, inquiries, greeting, assisting and directing clients and the

general public.

Provided customer service on a daily basis.

Used my sales techniques when marketing 10 plus real estate and mortgage offices daily.

10/1997 – 01/2000

Mical Mortgage / Direct Source Lending Bakersfield, CA

Loan Processor

Used my strong communication skills to convey information to our loan applicants regarding there

rights and responsibilities where the loan is concerned.

Prepare and process loans based on applications received.

Verify and analyze all documentation provided by the applicants. This includes pay stubs, income tax

returns, bank statements, etc.,

Determine and ensure that all loan documentation has the correct data and signatures required for loan

approval.

References are available on request.