Customer Service Manager
Resume:
Higdon
Joseph M Higdon
Alexandria, KY
*********@*****.***
EDUCATION
Northern Kentucky University, Highland Heights, KY 8/12-12/13
Bachelors of Science, Major in Business Informatics
Owensboro Community College, Owensboro, KY 8/07-5/12
Associates in Arts Degree
SKILLS
Strong attention to detail
Excellent verbal skills
Positive attitude, organized, and motivated
Precisely follow written and oral instructions
Familiar with modernized technology and equipment
Desire to obtain company goals
Experience in public relations
Passion to succeed
Work Experience
The Home Depot Cold Spring, KY 03/13-present
Electrical Associate
Provide customers with outstanding customer service relating to their
electrical questions. Sequence bays in accordance to new product, clearance old product.
Target Newport, KY 10/12-01/13
Flow Team Member
Unload the overnight truck into the correct bins, place stock from bins in
their correct aisle and location.
Inspector Gadgets Owensboro, KY 9/11-8/12
Business Manager
Create work schedules, order supplies for everyday use, handle customer
complaints, placed calls to customers whose items were finished.
U.S. Bank Home Mortgage Owensboro, KY 08/09-09/11
Default Counselor (Call Center)
Provide and assist both delinquent and current customers with payment
options and assistance options in regards to their mortgages.
Higdon
Activities
Sigma Phi Epsilon Fraternity 9/12-9/13
National Rifle Association 3/10-present
ASPCA Team Member 6/11-present
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