Quality Test
Resume:
Name: Kajini Kanagendran
Cell Phone# 519-***-****
Address : 4708Landor Court, Windsor, Ontario,N9G 3C5
Email Id: *********@*****.***, ***********@*****.***
SUMMARY:
As a QA Analyst / Automation Tester with more than 5 year experience of software lifecycle, developing
Test Cases, Test Plan and Automation test scripts using HP (Mercury) Quick Test Professional (QTP) and
Windows, Web Services and Web based applications. Good experience in Banking, Insurance and
customer order sectors with Business and Functional knowledge.
TECHNICAL SKILLS:
Operating Systems Windows 95/98/00/07/08NT/XP, MS-DOS and UNIX (HP-UX, Sun Solaris).
Testing Tools Quick Test Professional ( QTP ), Load Runner, Win Runner, Quality Center,
Soap UI,ALM
Languages C++, Java, Visual Basic (VB), SQL, HTML, XML, Java Script, JSP, VB Script,
Databases My SQL, MS Access, ETL testing
Tools SQL, Toad, Microsoft Office Suite
App/Web servers HTML, XML Photoshop, FrontPage, Microsoft Visio, TCP/IP, WAN, LAN,
and other tools HTML, XML, ASP, Java script
EDUCATION
Bachelor of Science(Computer Science)
University of Windsor, Windsor, ON
SPECIFIC EXPERTISE:
• Excellent understanding of Software Development life Cycle (SDLC ) and importance of QA in
Development/ Enhancement and Maintenance of software applications.
• Expertise in Manual and Automated Testing in different testing methodologies like Agile,
Scrum, Waterfall etc.
• Involved in developing and executing Test plan and Test Cases for Functional and Regression
testing.
• Good working experience using Quality Center and ALM
• Good scripting experience in VB for HP/Mercury Quick Test Professional..
• Good experience in QTP – VB Script programming standards and developed reusable
functional libraries.
• Good experience in handling custom objects, exception handling/Recovery Scenarios in QTP.
• Utilizing Dictionary object in QTP, Maintaining Test data in Excel files and importing Excel files
from Resources module in Quality center to QTP data table and read the values based on the
functional requirement.
• Hands-on experience in Black box Testing, White box testing, Unit Testing, User acceptance
testing, Functional, Integration, GUI, System, Usability, Regression, Performance, Security,
Stress Testing.
• Participated in requirement review meetings, analyzing requirements, developing test plan and
test cases, Requirement Traceability Matrix, Defect management, Reporting and tracking .
• Good knowledge in VB, C++, java, HTML, XML and Java scripting languages.
• Proficiency in Structured Query Language (SQL), Joins, PL/SQL stored procedures &
Triggers.
• Experience in preparing Test data by retrieving data from Relational Database MS-SQL.
• Good Analytical, Interpersonal and communication skills. Result oriented, committed and hard
working with a quest to learn new technologies and undertake challenging tasks.
• Highly motivated, self-starter able to work independently and collaboratively within a diverse
technical team.
• Experience with web services Soap UI tool, XML, validating request and response XML.
• Good experience on data driven, key word driven & hybrid frame work.
• Using global/local test/action parameters and data sheet to create data-driven testing.
• Creating the standard library for functions and sub- procedures.
• Good knowledge of ETL testing.
PROFESSIONAL EXPERIENC
Domain: CIBC Online banking, Scarborough, ON
QA Analyst (Manual/Automation Testing)
Oct 2012 -Dec 20013
CIBC is a leading Canadian-based global financial institution. Through their three major businesses –
Retail and Business Banking, Wealth Management and Wholesale Banking – CIBC provides a full range
of financial products and services .CIBC invests in their businesses, their clients, their people and their
communities to deliver consistent and sustainable earnings to their shareholder .
Job Responsibilities
• Worked in Agile environment.
• Write Test cases, Create scripts, and execute the test cases and documentation relating to the
Functional testing based on the user stories.
• Attended daily standup meeting.
• Plan, design, execute and evaluate performance tests of applications and services.
• Provide detailed analysis of all testing carried out on the environment ensuring all bugs, risks
and issues are logged correctly.
• Extensively used HP QTP to develop Automation scripts, create and execute test scenarios,
and analyze results.
• Reviewed server capacity planning and performance analysis for UNIX, Windows and
Database platforms.
• Actively involved in Functional, unit and Integration Testing, system testing in Agile
methodology.
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking
the Defects using Quality Center.
• Extensively used Quality Center for test planning, bug tracking and reporting.
• Uploaded Business requirements, test scenarios, test cases and defects to Quality Center.
• Utilizing Dictionary object in QTP, Maintaining Test data in Excel files and Importing Excel
files from Resources module in Quality center to QTP data table and read the values based on
the functional requirement.
• Performed Backend Testing using SQL queries to validate the data in the sql database.
• Developed reusable functional libraries, created custom objects, exception handling/Recovery
Scenarios in QTP and used String Function, Date Function, Math Function etc. in QTP.
• Developed test scripts for Data driven testing using parameterization in QTP by using Excel
sheet for test data and Database Queries based on the functionality.
• Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced
the scripts by adding user-defined functions. Automated test scenarios for GUI, Functionality,
Integration, Database, Boundary, Security and Regression Testing using Quick Test
Professional
• Involved in testing the migrated data from legacy system.
Environment: Java/J2EE, Quick Test Professional (QTP), Quality Center, WebLogic application server,
Windows 2000, MS Office.
Domain: Zellers ware house Management system, Windsor, ON
Automation testing/Manual QA Tester
Apr2011- Aug 2012
Zellers Inc is a retail banner of the Hudson’s Bay Company. Once a major discount department retailer in
Canada. Products sold at Zellers included clothing, grocery, toys, electronics, and home supplies.
Job Responsibilities:
• Studied all Requirements - Use Cases, Change Requests to write & involve in Software Testing,Test
Strategy, Test Plan, Test Case, Requirements Traceability Matrix (RTM)
• Interacted with business client management to solicit requirements and drive issue resolution
• Escalated Defects while studying Project Requirements and writing Test Cases by using HP Quality
Center (QC) and followed logged defects throughout its lifecycle.
• Performed Manual Testing of web-based and client-server enterprise and its order Processing, Inventory
Management modules by HP Quality Center (QC)
• Used HP Quality Center (QC), executing test cases, defect tracking, and the complete test management
and Performed Backend Testing using SQL queries to validate the data in the sql database
• Demonstrated effective oral and written communication with other team members including managers,
peers and direct reports
• Reviewed Functional Specifications and assists in evaluating test automation approach profiling of
Manual Test Cases for Automation Test opportunities. Involved system testing, Application Integration
testing using QTP.
• Accurately prepared and documented of test results, issues / defects and progress.
• Effectively handled multiple projects simultaneously during Production Period by running Test Cases
and logging & tracking Defect in HP Quality Center (QC)
• Actively participated & supported in frequent project or support related meetings, after hours.
Environment:
HP Quality Center, User Acceptance Test (UAT), SQL,Java
the personal Insurance, Toronto, ON
QA Test Analyst (Manual/Automation testing)
Dec2009- Mar 2011
Insurance Company is one of the leading insurance companies providing auto, home, vehicle,pet
insurance. This project involved in testing and analyzing billing, credit and adjustment entry for
customers. The position involved in QA testing of Client/Server and Web Applications of a wide range of
general insurance and life insurance products for commercial, institutional and individual customers
through a variety of distribution channels.
Responsibilities:
• Worked in agile methodology. Attended Daily standup meetings. Developed Test Plan and
Test cases based on the user stories (Functional requirements)
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking
the Defects using Quality Center.
• Executed manual test cases and identified the test cases to be automated.
• Extensively used Quality Center for test planning, bug tracking and reporting.
• Uploaded Business requirements, test scenarios, test cases and defects to Quality Center
• Expertise in QA Testing in distributed Unix/Windows Environment and databases as back
end & performed end-to-end testing.
• Developed test plans, test cases, test scenarios using the Quality Center and prepared test
data.
• Prepared Test Cases for GUI application. Developed test scripts for Data driven testing using
parameterization in QTP by using Excel sheet for test data and Database Queries based on the
functionality.
• Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced
the scripts by adding user-defined functions. Automated test scenarios for GUI, Functionality,
Integration, Database, Boundary, Security and Regression Testing using Quick Test
Professional
• Involved in testing the backend Database, retrieved the data from the tables using SQL
• Worked on the high-level framework, identifying the functional areas and created different
functions to make the scripts reusable in Quick Test Professional.
• Prepared test scripts using Quick Test Professional with checkpoints using regular
expressions for handling windows with different names.
• Identified bottlenecks, and discussed the same with business analysis team, developers and
technical architects and attended meetings.
• Executed shell scripts in Linux.
• Reported the bugs, Emailed notifications to the developers using the Quality Center.
Environment: Quality Center, QTP, Windows 2000, MS office, Java, SQL Server
Rogers network, Toronto, ON
QA Tester
Feb 2008-Oct 2009
Canada’s most dynamic communications and media company. Provide the internet, home phone, cell
phone, TV and etc. The project involved testing and analyzing e-billing, credit and adjustment entry for
customers.
Responsibilities:
• Reviewed test cases for requirements coverage, ambiguity, and completeness.
• Performed manual testing on different modules of the application.
• Executed manual test case.
• Uploaded Business requirements, test scenarios, test cases and defects to Quality Center
• Performed Functional, Integration, System and Security Testing.
• Performed web specific testing like Link checking, Browser page testing, Application Testing and
Security Testing.
• Documenting the Test results using Quality Center
• Query databases to retrieve data through Joins and Select statements
• Attended meetings with Developers, Team Leads to create a friendly manner and helped them to
solve the errors.
• Interacted with the Testing and Development team to resolve and to follow up on development
issues.
• Reported results and updates to the QA Lead.
Environment: Quality Center, Java, JSP, Servlets, Windows 2000/NT, SQL.
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