Customer Service High School

Summary of Qualifications

. Meticulous in data entry, measurements and documentation

including maintaining critical and confidential paperwork

and following written protocols

. Provided strong administrative support to pharmacists,

nurses, doctors and lawyers

. Vast experience in customer service and patient care

especially in diverse settings

. Proficient in Microsoft Office - Excel, Word, PPT

. Languages: Fluent in English and Native Arabic speaker

Work Experience

Jan 2011- Dec 2012 Bartell Drugs

Sammamish, WA

Licensed Pharmacy Assistant

. Verified prescriptions by following pharmacy standards and

state regulations

. Answered telephones and performed clerk service

. Maintained proper storage and security conditions for drugs

. Prepared medication for clients by mixing, counting pills

and labeling

. Priced and filled prescriptions

Jan 2011- Apr 2011 University of Washington Medical Center

Seattle, WA

IV Room/Medical Records

Volunteer

. Managed critical and confidential paperwork

. Stocked IV room

Oct 2009 - Aug 2010 Walgreens

Mercer Island, WA

Pharmacy Assistant

. Received and verified prescriptions

. Maintained proper storage and security conditions for drugs

. Answered telephones and performed drive-thru service

. Prepared medication for clients through mixing, counting

pills and labeling

. Priced and filled prescriptions

Sept 2007 - Feb 2008 Shoreline Community College

Shoreline, WA

Laboratory Technician Volunteer

. Sanitized and prepared laboratory equipment for daily

instruction

. Collected and compiled inventory data to ensure proper

levels of chemicals and other lab materials were available

to students and staff

Sept 2007 - May 2009 The Law Office of Keith McClelland

Shoreline, WA

Office Clerk

. Managed the filing and storage of critical and confidential

legal paperwork

. Performed general clerical tasks including mail and

telephone management

. Drafted legal documents

Sept 2004 - June 2005 Stevens Hospital

Edmonds, WA

Volunteer

. Provided nursing services for patients including

measurement of vital signs, admissions, personal patient

care, infection control, and body system support

. Recorded and maintained health records

Education

2008 - 2012 University of Washington

Seattle, WA

Bachelor of Arts: Biochemistry

Minor: Chemistry

2004 - 2007 Shoreline Community College

Shoreline, WA

Associates of Arts/Sciences

2001-2004 Shorewood High School

Shoreline, WA

High School Diploma

Awards and Certificates

. Pharmacy Assistant License - Washington State Department of

Health

. HIV/AIDS Training - Washington State Department of Health

. Nursing Assistant Training Program - Washington State

Department of Health

. First Aid - International CPR Institute, Inc

. Heartsaver CPR - American Heart Association

. Achievement in Healthcare Professions - Edmonds Woodway

High School

. Student of the Month - Shoreline Breakfast Rotary

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