Customer Service Executive Staff

Clifton Blount

Executive Assistant - International Union of Painters and Allied Trades

Hagerstown, MD

**************@*****.*** - (240) 382 - 9898

Dedicated professional with proven leadership and a diverse experience. Proven track record for meeting the

most challenging goals and objectives. I possess proven and verifiable record for:

• Developing and implementing highly successful strategic plans (short and long term and creating business/

community alliances for high impact marketing, program development, and expansion.

• Utilizing cutting edge inventory and purchasing control systems and hardware that contributed to the reduction

of inventory and purchases by millions of dollars of unnecessary inventory.

• Possess fundraising and campaign leadership- able to motivate and maximize productivity of employees and

volunteer teams.

WORK EXPERIENCE

Executive Assistant

International Union of Painters and Allied Trades - September 2012 to Present

Coordinate and track assignments between senior staff and other Union staff

• Plan and assist all activities of the General President

• Handle and relay sensitive and confidential communications

• Handle all incoming calls on behalf of the entire executive staff

• Generate and process over 2 million dollars of charitable and political requests each year

• Utilize sound judgment in a fast paced environment to ensure union continuity

• Produce clear and accurate communications on behalf of the entire executive staff in including the General

President, Executive General Vice President, General Secretary-Treasurer and their aides.

RGIS LLC- Inventory Specialist

American Federation of State, County, and Municipal Employees Union - February 2011 to January 2012

February 2011- January 2012

• Directed member recruiting efforts via cold-canvassing, networking, while building community and business

alliances, and following up on in-house leads.

• Encouraged members to become actively engaged with council committees and to take advantage of their

membership.

• Organized, coordinated, and attended monthly membership activities and networking events.

• Ensured all new members were entered into the computer database, received welcome phone calls upon

joining team and received new member informational packets.

• Prepared and attended monthly Board of Director's Meetings and transcribed board minutes.

• Provided input, proofed and edited monthly newsletters.

RGIS LLC- Inventory Specialist

• Executed annual physical asset and cycle count inventories

• Conducted compliance audits, store mapping, resets, and store optimization for businesses comprised of

several industries.

• Used latest inventory control technologies and effectively curtailed unnecessary costs thus, reducing overall

expenses.

• Provided company partners with fast, accurate, and efficient inventories.

• Used proprietary handheld product identification units to ensure accurate data collection and product removal

while providing same day reporting through a secured central database.

Maryland Democratic Party- Database Manager

• Created the Faith Based Outreach Database comprised of over 200 churches statewide that is currently used

by campaigns throughout Maryland for enhancing early voting promotional efforts

• statewide.

• Trained, supervised, and coordinated volunteer staff (7) to execute assigned goals of the State Political

Director.

• State liaison to Baltimore County Coordinated Campaign

• Responsible for building campaign's capacity and infrastructure

• Executed field plan to boost the performance of all candidates

• Consistently met aggressive voter contact goals through a combined use of phone banks, canvassing, and

events.

Leadership/Professional Activities

Public Relations Chair

Phi Alpha Delta Law Fraternity - September 2009 to November 2009

Promoted the organization's events on and off campus

• Liaison between Student Government Association and club members

• Served as the official representative for organization

• Created awareness on social and political legal issues affecting society

The Towerlight Newsletter- Political Columnist Fall2008-Fall2009

• Researched issues in order to decide news and features to be included in each issue

• Gathered information and developed subject perspective through research, interview, experience, and

attendance at functions such as political conventions, news meetings, sports events, and social activities

• Coordinated excellent distribution and replenishment of Newsletters throughout the campus reaching

intended audience

Co-Chair

Economics International Club - August 2008 to May 2009

Raised over $1500 for the Refugee Youth Project of Baltimore

• Planned, coordinated, and facilitated economics forum to discuss the origin of modern economic systems

conflicts and solutions

• Encouraged students participation during workshop

• Utilized communication skills

Founder/President

Citizens for Humanity - September 2007 to March 2009

Partnered with John Prendergast, a world renowned Human Rights Activist and author, appointed by the

Clinton Administration as director of African Affairs at the National Security Council and Special Advisor at the

Department of State, to speak on behalf of Citizens for Humanity at Frederick Community College and raise

awareness of the crisis in Darfur

• Raised over $4000 for Darfur refuges

• Organized community outreach campaign to raise awareness of social injustices

• Planned first annual community walk "Give the Wings" with co-facilitators to raise awareness and over

$13,000 for children afflicted with autism

• Communicated daily with members and the community through phone calls, emails, teleconferences and

meetings

Towson University's Office of Athletic Director- Assistant

Citizens for Humanity - Towson, MD - January 2008 to January 2009

Trained new employees

• Utilized excellent customer service skills through telecommunications tasks

• Verified potential students' application statuses and other inquiries

• Assisted in the admissions process for undergraduate students and their parents

• Scheduled gym tours, reservations, and appointments for new students

• Assisted with general office duties including interoffice correspondences

Relevant Coursework

Political Science 307- Contemporary International Politics (ICONS Simulation)

• Participated in the ICONS Negotiation Simulation and Training as a member of the Bureau of Border Security

for the Federal Republic of Germany

• Conducted extensive research on trafficking of illicit drugs and its negative implications on contemporary

society

• Coordinated with bureau members on other cross-border issues including migration and the protection of

undocumented migrants' rights

• Developed negotiation strategies for nine countries in ICONS simulation based on Germany's foreign policy

• Corresponded with nine countries in simulation in order to gain support and ultimately sponsorship

Economics 306- Statistics for Business and Economics

Political Science 301- Political Research

Accounting 202- Accounting Principles

Political Science 375- Public Administration

Economics 310- Macroeconomic Theory

Political Science 415- U.S. National Security

Finance 331- Principles of Financial Management

Economics 305- International Economics

Economics 309- Intermediate Price Theory

EDUCATION

BA in Political Science/Economics

Towson University - Towson, MD

2010 to 2014

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