Customer Service Sales

Robert Libbrecht

***** ********* ** *** *** Mobile: 734-***-****

Southgate, MI 48195 Work: 313-***-****

********@***.*** www.linkedin.com

SALES REPRESENTATIVE / SUPPLY CHAIN

PROFESSIONAL

Dedicated sales representative, with years 8 of experience in sales and pre- sales in the beverage

and retail industry, looking to transition to a career in supply chain. Has created significant

increases in sales, account development, and new product distributions. Dependable and

hardworking, with a deep knowledge of Microsoft Office programs and ERP software. Earned an

undergraduate degree in Business Administration and Graduate Certificate in Supply Chain

Management. Looking to make a company's supply chain more efficient and profitable.

EDUCATION

Eastern Michigan University- Graduate Certificate- Supply Chain Management, (2011)

Baker College- Bachelors of Arts in Business Administration, (2006)

Henry ford Community College- CCNA Certificate of Completion, (2005)

Henry ford Community College- Associates of Arts in Liberal Arts, (1999)

EXPERIENCE

PEPSI BEAVERAGE COMPANY February 2008 - Present

Sales Representative - Detroit, MI

Account sales for Bulk Format customers

• Responsible for driving beverage sales to major national retailers in the Metro- Detroit

area

• Maintain optimal inventory levels to drive sales and profitability

• Distribute new products, displays and promotional material

• Maintain effective cost - pricing communications

Key Achievements:

• Promoted from merchandiser to swing rep to relief pre-sales rep in one year

• Maintain product standards and makes quarterly sales goals in all three territories in

Detroit Business Unit

• Regularly creates new business with existing accounts

• Most senior Bulk relief pre-sell rep in Detroit Business Unit

Home Depot June 2004 - February 2008

Customer Service - Northville, MI

Customer Service for Professional Contractors and Do-It-Yourselfers

• Answering product and service questions

• Assist in product purchase decisions

• Stock, organize, and maintain store departments

• Work regularly with store management to provide customer satisfaction

Key Achievements:

• Trained and certified for to work all departments in store

• Learned to solve complex and simple home improvement/ construction problems

• Received numerous homer awards for customer service and credit applications

Wal-Mart June 2003 - June 2004

Customer Service - Taylor, MI

Customer Service in Electronic Department

• Answer customer technical electronic questions

• Introduce and promote new and existing electronics

• Stock, organize, and maintain store department

• Process customer transactions

Key Achievements

• Cashier trained

• Understanding and solving complex electronics situation

• Gained better understanding of retail sales

Absopure February 1999 - June 2003

Sales Representative - Plymouth, MI

Route Sales for business and home accounts

• Sell product and equipment to homes and businesses

• Transport product and route deliveries

• Maintain customer accounts receivable

• Perform minor truck maintenance

Key Achievements

• Obtained CDL Class B no restrictions

• Created new customers in territory

• Worked highest selling route at Plymouth facility

• Learned how to handle stress and commission sales

Military

Marine Corps Reserve August 1995 - August 1999

Infantry, 0341 Mortars - Perrysburg, OH

Indirect fire support for Infantry and its subordinates

• Tactical employment of mortar

• Plan and prepare for tactical operations

• Train junior Marines

• Maintain physical standards and readiness

Key Achievements

• Graduated USMC School of Infantry, most difficult entry level military school in the

world

• Positioned in many leadership roles, squad leader, section leader, gun team leader

• Completed USMC Mountain Warfare Training Center

• Obtained numerous Marine Corps Institute Certificates in leadership and warfare

Contact this candidate