Manager Quality
Resume:
Kurt A. Schnabel
Glen Allen, VA 23059
804-***-**** / ***************@*****.*** / http://www.linkedin.com/in/kurtschnabel1
March 28, 2014
Prosource Technology
RE: Quality Manager
Dear Hiring Manager,
In response to your web posting for a Quality Manager, I am enclosing my resume for your consideration.
I believe that my experience and training are a good fit for this opportunity.
As the Quality Assurance Manager for WorkflowOne, I managed multiple quality systems for a network of
six manufacturing plants, certifying three facilities to ISO 9001 and ISO/TS 16949 quality standards, and
achieving record setting metrics for reducing the cost of poor quality and error rates. I was also tasked
with leading process improvement initiatives through targeted training, use of 5S and lean tools, and cycle
time analysis.
Additionally, I have performed extensive business/quality process analysis and documentation. And I
have managed plant EH&S compliance through auditing and sharing of best practices.
As a mechanical engineer, I am also familiar with plant /facilities management. Early in my career, I was
a plant engineer for a large manufacturing facility. And I have successfully managed multiple plant
acquisition /consolidation projects.
I would appreciate the opportunity to discuss my skills and experience with you, at your convenience.
Please feel free to contact me via phone or email.
Sincerely,
Kurt Schnabel
Enclosure
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Kurt A. Schnabel
5701 Ardington Blvd
Richmond, Virginia 23059
804-***-**** ***************@*****.***
http://www.linkedin.com/in/kurtschnabel1
SUMMARY
Mechanical Engineering professional with diverse experience in process engineering, quality systems,
continuous improvement, and project management. Skilled at facilitating continuous improvement efforts
using lean tools and techniques. Demonstrated ability to lead and motivate teams to achieve exceptional
results. Experienced auditor for quality systems and environmental, health and safety compliance.
• •
ISO 9001 & ISO-TS 16949 Quality Problem Solving & Root Cause Analysis
Requirements
• •
Continuous Improvement 5S, Lean Manufacturing
• •
Project Management Environmental, Health & Safety
Compliance
PROFESSIONAL EXPERIENCE
Carpenter Co., Richmond, VA 23234
General Manager, Chemical Blending July-Nov, 2013
Managed the operations of three chemical blending sites, for the Chemical Systems Division of this $1.6B
privately held manufacturer of chemicals, chemical systems, comfort cushioning and related products.
• Responsible for managing plant capability, materials, processes, formulations, staffing, training, quality
assurance, continuous improvement.
• Resolved major inventory discrepancies at TX facility. Worked with corporate accounting and plant crew to
implement multiple corrective actions.
• Stopped costly batch making errors at TX facility due to loss of tribal knowledge. Developed new work
instructions customized for the equipment /systems, and trained operators.
• Developed /standardized a new shipping procedure across the plant network to reduce errors and assure
consistent shipment execution.
WorkflowOne LLC, Dayton, OH (formerly Relizon, Reynolds & Reynolds)
Manager, Quality Assurance and Environmental, Health & Safety 2004 -
2013
Managed /improved the Quality and EH&S systems across the network of six manufacturing plants for this $500
million provider of managed print and promotional marketing products.
• Provided leadership, communicated quality vision, and installed accountability for plant quality teams.
• Reduced cost of poor quality by 56%, from .64% of sales in 2004, to .28% in 2012.
• Reduced error rate by 50%, from 1.05% of orders shipped in 2004 to .52% in 2012.
• Collaborated with plants to overhaul quality procedures, including a robust root cause /corrective action
process, resulting in record low error rates.
• Organized /led quality teams to achieve ISO9001 & ISO-TS16949 certifications at two label manufacturing
plants, opening the door to sales growth for automotive labels.
• Provided training /support for 5S and Lean initiatives that supported achievement of annual plant cost
reduction goals exceeding $1.2M.
• Teamed with Corporate Engineering /Safety to absorb the Environmental, Health & Safety audit process for
the plant network, realizing $175K labor savings.
• Partnered with Supply Management to achieve Forest Stewardship Counsel (FSC) and Sustainable Forestry
Initiative (SFI) certifications, achieving customer expectations for “green” suppliers.
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• Managed $800K+ project for facility closure, and related build-out /consolidation into another facility, on time
and under budget.
• Represented operations on Quote–to-Cash project that achieved $2M+ improved cash flow in the first 6
months.
Kurt A. Schnabel 804-***-****
Director, Operations Support (WorkflowOne) 1996 – 2004
Managed multiple corporate functions supporting the manufacturing plant network: Quality & SOPs, Product
Testing /Analysis, Enterprise Graphics, Product Costing, Process Improvement, Product Development, Operator
Training, Corp HQ Facility Administration. Interfaced with customers to resolve product /process issues;
partnered with sales for customer presentations.
• Championed continuous improvement in productivity, quality, waste, cycle time to achieve annual 10%
operations cost improvement goals.
• Member of leadership team that split company into two divisions (2000-02 divestiture). Developed /managed
plans, minimized sales /customer impacts, resolved internal and cross-company issues.
• Developed /implemented Check 21 document design and testing process, and secure document void
pantograph technology across plant network, achieving compliance with ANSI standards, and creating a
competitive advantage for marketing and sales.
• Successfully managed multiple plant acquisition /consolidation projects that expanded the book of business
and manufacturing capability.
Manager, Customer Assurance (WorkflowOne) 1994 – 1996
Managed the manufacturing quality systems, sampling program, auditing process. Developed customer specific
quality practices.
• Provided quality vision, leadership and coaching to plant quality teams.
• Developed proactive survey process for measuring customer satisfaction.
• Organized and led process improvement team to reduce customer credits, achieving a 40% reduction within
the first year.
• Developed and conducted 1st internal climate survey of employees.
Manufacturing /Project Engineer (WorkflowOne) 1988 – 1994
Managed plant projects to improve productivity, add capability, and grow sales.
• New equipment justification, installation, start-up.
• Researched and justified quick-change press tooling to achieve 10% annual make-ready improvement goals.
• Core team member for multiple acquisition /consolidation projects – US and Canada.
• Developed EPA compliance program, trained plant coordinators, implemented audit process, hired new
manager of EH&S to take over program.
EDUCATION
University of Dayton, Bachelor’s Degree, Mechanical Engineering
TRAINING / CERTIFICATIONS
Motorola Lean (2011), Service Excellence, Root Cause Analysis and Corrective Action, Automotive Core Tools
of PPAP and PFMEA, Automotive Core Tools of APQP and Control Plans, Process Capability & Measurement
System Analysis, ISO/TS 16949:2002 Training with Customer Specific Requirements
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