Customer Service Manager

Location:

Posted:

March 28, 2014

Michael Torres

acdde6@r.postjobfree.com

QUALIFICATIONS

. 10 years of diversified experience in different financial institutions

within the check cashing industry

. Outstanding communication and problem-solving skills

. Devoted to achieve customer satisfaction in addition to meet and exceed

expectations

. Proficient in Microsoft Office applications; working information of a

variety of computer software programs

. Hard worker, supple, independent, organized and prompt

. Helpful and well-mannered

EDUCATION

. Capital Community College

. Devry Institute of Technology - Business Operations

. Bulkeley High School

EXPERIENCE

Connecticut State Check Cashing Service

Oct '05 - Present

Store Manager

- Achievement: Hired as junior teller; promoted because of accurateness,

pace, and skills

- Opening the store ensure that cash drawers are in registers, doors

are open on time and store is ready for business.

- Maintained appropriate cash limits, cashed checks, established

deposits, and issued cashier's checks, cash orders, traveler's checks,

money advances, and funds transfers

- Cash and check deposits, process loan expenses, open new accounts

- Perform cash management, customer service, balance cash drawer and

petty cash management

- Keep a record of excess or less cash at the end of shift

- Closing the store insure that cash drawers and register drawers

are locked in the safe, sales figures are sent to Central office,

lights are off, alarm is set and all doors are locked.

References Avaliable Upon Request