Manager Customer Service

Kimberly Gyllensten

**** ****** ***** #*** *** Vegas, Nevada 89145 702-***-**** ******************@*****.***

OBJECTIVE

A challenging and exciting position within the hospitality industry with growth potential.

WORK EXPERIENCE

Jun. ’12 – Dec. ‘13

Food & Beverage Manager

Tahiti Village Resort – Las Vegas, Nevada

Homemaker – Las Vegas, Nevada Feb. ’06 – Jun. ‘12

Jul. ’01 – Feb. ‘06

Food & Beverage Supervisor

Rio Suite Hotel & Casino – Las Vegas, Nevada

Jun. ’99 – Sept. ‘00

Concierge

The Regent – Las Vegas, Nevada

Jun. ’97 – Jun. ‘99

Head Hostess Napa/Voodoo Restaurant

Rio Suite Hotel & Casino – Las Vegas, Nevada

Feb. ’96 – Jun. ‘97

Restaurant Owner/Manager

La Pastaria – Kihei, Hawaii

Dec. ’94 – Feb. ‘96

Food, Wine & Spirits Professional, Charlie Trotters/Gatsbys

MGM Grand Hotel & Casino – Las Vegas, Nevada

Nov. ’94 – Jan. ‘95

Executive Customer Service Manager

Burlington Coat Factory – Las Vegas, Nevada

May ’94 – Nov. ‘95

Manager Trainee

Big Dog’s Café & Casino – Las Vegas, Nevada

Sept. ’91 – Aug. ‘93

Hostess/Cashier/Room Service/Banquet Server

Grand Wailea Resort & Spa – Las Vegas, Nevada

Aug. ’83 – Jan. ‘93

Manager/Hostess/Cocktail Server/Bartender/Cook

Kihei Prime Rib & Seafood House – Kihei, Hawaii

EDUCATION

University of Nevada Las Vegas – Las Vegas, Nevada Aug. ’93 – Dec. ‘95

Major: Hotel & Restaurant Management

Maui Community College – Kahului, Hawaii Aug. ’91 – May ‘93

Associates Degree: Hotel & Restaurant Management

Speak and Write Language School – Marburg, Germany May ‘ 89 – Dec. ‘89

Degree: German

Wine & Spirit Education Trust/Court of Master Sommeliers

Oct. ’97 – Nov. ‘97

Las Vegas, NV

Certificates: Wine and Spirits

PERSONAL

Other Languages: German References available upon request

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